Sandy Hickman

Lead Medical Assistant for busy Functional Medicine, BHRT, and Wellness clinic with 5 providers. In depth knowledge of BHRT and functional medicine protocols, including compounded hormone prescriptions.

• Review medications, supplements, procedures, and care plan instructions with patients.
• Faxed or Escribe all prescription medications per doctors orders.
• Oriented and trained new staff on proper procedures and policies.
• Answered telephone calls, emails, and texts from patients to offer information, answer questions, or forward messages to provider.
• Ordering and maintaining BHRT Pellet inventory.
• Sanitized, restocked, and organized BHRT Pellet room and equipment including monthly maintenance of autoclave.
• Ordered Food Sensitivity and GI test kits, scheduling test kit review as results become available.

• Administered injections.
• Prepared and explained GI, Food Sensitivity, and Heavy Metal test kits to patients
• Sanitized, restocked, and organized exam rooms and medical equipment
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations. Obtained and documented patient medical history, vital signs and current complaints at intake
• Performed medical records management, including filing, organizing and scanning documents
• Called and faxed pharmacies to submit prescriptions and refills
• Scheduled follow up appointments and distributed sample pharmaceuticals as prescribed
• Reviewed treatment plan, medications, supplements, and care plan instructions with patients
• Ordered labs
• Oriented and trained new staff on proper procedures and policies
• Helped improve patient outcomes by educating and advising on relevant treatments and care

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Obtained client medical history, updated medication information, current symptoms, and allergies.
• Performed medical records management, including filing, organizing and scanning documents.
• Collected and documented patient medical information such as blood pressure, temperature, and weight.
• Completed EKGs and Urinalysis tests.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.