Sandy Hiley
Corpus Christi,TX
Summary
Organized and dedicated worker with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
16
16
years of professional experience
Work History
Server
Texas A1 Steak And Seafood Restaurant
08.2019 - Current
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Increased sales significantly by upselling higher-end products to customers.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Server
U & I Restaurant
03.2017 - 07.2022
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Increased sales significantly by upselling higher-end products to customers.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Loan Assistant
Central Finance
01.2016 - 02.2017
- Reviewed application files to check for completion and compliance with institutional standards.
- Assembled important paperwork and disclosures for borrower.
- Worked with Loan Officer to create application profile in system and review key information at various stages within process.
- Prepared professional business correspondence on behalf of loan officer to obtain information and facilitate processing steps.
Youth Care Worker
Bokenkamp Children's Shelter
07.2009 - 01.2012
- Completed clear and concise documentation of youth behavior and actions.
- Determined clients' risk of self-harm or other dangerous behaviors
- Perform behavior management, oversee therapeutic activities, and crisis intervention
- Provide basic needs upon arrival to the program, which includes,food, clothing, hygiene products, shower, bedroom assignment.
Education
High School Diploma -
Associate of Arts - Business Administration
01.2025
High School Diploma -
12.2009
Skills
- Data Entry Documentation
- Excel Spreadsheets
- Customer Service
- Typing Proficiency
- Staff Motivation
- Business Administration
- Youth Supervision
- Group Activities
- Suggestive Selling
- Stocking and Replenishing
- Bill Computation
- Cash Handling
- Taking Reservations
Travel, Handicraft
I enjoy taking my family to new places and making memories together and also I like everything that has to do with handicrafts.
Languages
Spanish
Native or Bilingual
Timeline
Server - Texas A1 Steak And Seafood Restaurant
08.2019 - Current
Server - U & I Restaurant
03.2017 - 07.2022
Loan Assistant - Central Finance
01.2016 - 02.2017
Youth Care Worker - Bokenkamp Children's Shelter
07.2009 - 01.2012
Eduardo Palaci - High School Diploma,
Del Mar College - Associate of Arts, Business Administration
Southern Careers Institute Inc - High School Diploma,
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