Sandy Hiley
Corpus Christi,TX
Summary
Organized and dedicated worker with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
16
16
years of professional experience
Work History
Server
Texas A1 Steak And Seafood Restaurant
14241 Northwest Blvd, Corpus Christi, TX 78410
08.2019 - Current
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Increased sales significantly by upselling higher-end products to customers.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Server
U & I Restaurant
309 S Water St, Corpus Christi, TX 78401
03.2017 - 07.2022
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Increased sales significantly by upselling higher-end products to customers.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Loan Assistant
Central Finance
5230 Kostoryz Rd, Ste 12 Corpus Christi TX 78415
01.2016 - 02.2017
- Reviewed application files to check for completion and compliance with institutional standards.
- Assembled important paperwork and disclosures for borrower.
- Worked with Loan Officer to create application profile in system and review key information at various stages within process.
- Prepared professional business correspondence on behalf of loan officer to obtain information and facilitate processing steps.
Youth Care Worker
Bokenkamp Children's Shelter
5517 S Alameda St, Corpus Christi, TX 78412
07.2009 - 01.2012
- Completed clear and concise documentation of youth behavior and actions.
- Determined clients' risk of self-harm or other dangerous behaviors
- Perform behavior management, oversee therapeutic activities, and crisis intervention
- Provide basic needs upon arrival to the program, which includes,food, clothing, hygiene products, shower, bedroom assignment.
Education
High School Diploma -
Associate of Arts - Business Administration
01.2025
High School Diploma -
12.2009
Skills
- Data Entry Documentation
- Excel Spreadsheets
- Customer Service
- Typing Proficiency
- Staff Motivation
- Business Administration
- Youth Supervision
- Group Activities
- Suggestive Selling
- Stocking and Replenishing
- Bill Computation
- Cash Handling
- Taking Reservations
Travel, Handicraft
I enjoy taking my family to new places and making memories together and also I like everything that has to do with handicrafts.
Languages
Spanish
Native or Bilingual
Timeline
Server - Texas A1 Steak And Seafood Restaurant
08.2019 - Current
Server - U & I Restaurant
03.2017 - 07.2022
Loan Assistant - Central Finance
01.2016 - 02.2017
Youth Care Worker - Bokenkamp Children's Shelter
07.2009 - 01.2012
Eduardo Palaci - High School Diploma,
Del Mar College - Associate of Arts, Business Administration
Southern Careers Institute Inc - High School Diploma,