Sandy Janicki
Beaver Falls,PA
Summary
With a proven track record at Winn Companies, I excel in enhancing property occupancy rates and tenant satisfaction through expert property management and exceptional communication skills. Leveraging comprehensive market knowledge and a strong focus on community, I've successfully increased occupancy by strategic marketing and rigorous tenant screenings, demonstrating both my hard skill in property management and soft skill in building relationships.
Overview
1
1
Certification
Work History
Property Manager
Winn Companies
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Coordinated with legal counsel to resolve tenant disputes.
- Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
- Developed comprehensive preventative maintenance programs to prolong the lifespan of building systems and reduce costly emergency repairs.
- Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
- Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
- Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
- Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.
- Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
- Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
- Implemented comprehensive safety protocols to minimize potential risks and ensure the well-being of all residents within the property.
- Updated property management software regularly to optimize efficiency in daily operations such as scheduling maintenance tasks or tracking rent payments received from tenants.
- Managed budget effectively, ensuring all property expenses were kept within allocated funds.
- Boosted property occupancy rates through targeted marketing campaigns and personalized property showings.
- Developed and implemented comprehensive property maintenance plan, leading to increase in property values.
- Improved community engagement by organizing tenant appreciation events and feedback sessions.
- Conducted regular property inspections to preemptively identify and address maintenance needs.
- Facilitated successful acquisition and integration of new properties into management portfolio.
- Developed comprehensive emergency response plan, improving preparedness for unexpected events.
- Streamlined rent collection processes, significantly reducing late payments.
- Cultivated network of reliable contractors and service providers to ensure quick response times for repairs.
- Increased revenue with strategic lease renewal negotiations, focusing on tenant retention.
- Conducted thorough tenant screenings to ensure reliable and respectful tenant base.
- Enhanced security measures, significantly reducing incidents on property premises.
- Implemented energy-saving initiatives, resulting in cost savings and environmental benefits.
- Maintained rigorous compliance with all housing laws and regulations, avoiding potential legal issues.
- Leveraged market data to advise property owners on competitive pricing strategies, maximizing rental income.
- Fostered positive relationships with tenants and property owners, leading to high retention rates.
- Coordinated with legal counsel to handle eviction processes smoothly and professionally.
- Negotiated favorable contracts with vendors, cutting operational costs without compromising service quality.
- Enhanced tenant satisfaction by addressing and resolving maintenance issues promptly.
- Optimized property management software usage, enhancing operational efficiency.
- Collected and maintained careful records of rental payments and payment dates.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Kept properties in compliance with local, state, and federal regulations.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Communicated effectively with owners, residents, and on-site associates.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Coordinated appointments to show marketed properties.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Completed annual rent calculations using housing database software.
- Responded to Common Area Maintenance (CAM) inquiries.
- Generated leads for sales and rental properties through cold calls and referrals.
- Generated professional networks by engaging in professional, industry and government organizations.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Planned special events such as lotteries, dedications and project tours.
Education
High School Graduate - General Studies
New Brighton High School
New Brighton, PA05.1979
Skills
- Property management
- Payment collection
- Property inspections
- Customer service-focused
- Rent collection
- Lease renewals
- Exceptional oral and written communication skills
- Tenant relations
- Staff management
- Leasing and sales
- Property tours and inspections
- Eviction procedures
- Maintenance scheduling
- Occupancy management
- Administrative support
- Fair housing mandates
- Tenant and eviction laws
- Vendor management
- Multi-family property management
- Financial budgeting and reporting
- Property management expertise
- Marketing and advertising
- Maintenance coordination
- Contract negotiation
- Preparing property agreements
- Adaptable
- Grounds maintenance
- Compliance monitoring
- Property accountability
- Business administration
- Preventive Maintenance
- Software utilization
- Apartment maintenance
- Database management
- Building operations
- Business development
- New construction
- Knowledge of state name real estate laws
- Maintenance
- Leasing operations
- Skilled multi-tasker
- Fair housing compliance
- Debt control
- Landscaping and grounds maintenance
- Lease administration
- Work order monitoring
- Eviction notices
- Commercial property
- Property marketing and promotion
- Unit vacancies
- Accounting operations
- Customer relations
- Clear communication
- Data entry
- Critical thinking
- Client relations
- Relationship building
- Decision-making
- Microsoft office
- Property showing
- Administrative leadership
- Creative and adaptable
- Dispute handling
- Operations management
- Monthly fee and payment collection
- Repair planning
- Grounds and facility inspection
- Maintenance management
- Disturbance handling
- Office staffing
- Complaints investigation
- Deposits management
- Tenant eligibility determination
- Schedule coordination
- Sale and rental recordkeeping
- Performance assessment
- Property marketing
- Social media engagement
- Staff coordination
- Employee motivation and guidance
- Budget preparation
- Violation resolution
- Rent pricing optimization
- Financial reporting
- Personnel management
- Codes compliance
- Vacancy marketing
- Financial oversight
- Mobile device operation
- Capital projects management
Accomplishments
Worked 25 years in property management had my CPO certification and loved working and resolving problems
Affiliations
Worked with PAHMA, pHFA, HUD and many others
Certification
CPO
Additional Information
I had 101 apts and ran 3 to 5 activities weekly with my residents.
Timeline
Property Manager
Winn Companies
High School Graduate - General Studies
New Brighton High School
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