Sandy Jean
Brooklyn,NY
Summary
Dedicated library and business administration professional with over 24 years of extensive experience at the New York Public Library, showcasing strong leadership and supervision skills. Proficient in managing teams, implementing effective policies, and optimizing workflows to boost efficiency and service quality. Expertise in utilizing library technologies and resources to cater to the diverse needs of the community, advancing literacy and lifelong learning through innovative and strategic services.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Library Technical Assistant III
New York Public Library
01.2024 - Current
- Manage 1.6M research materials for Access Services, ensuring efficient operations and timely access
- Collaborate with departments to solve inventory and software issues, improving service quality
- Supervise Page’s and LTA II staff’s, fostering a productive work environment
- Locate materials, update ILS records, and track delivery status for accurate documentation
- Process patron requests and new materials using Sierra and GFA software
- Initiated cross-departmental collaborations to solve complex archival challenges.
- Managed scheduling of meeting rooms and study spaces within the library facility according to established guidelines.
- Located library materials, resources and technologies to fulfill patron requests.
Library Technical Assistant II
New York Public Library
07.2001 - 04.2021
- Managed map division collection relocation and Google project inventory, ensuring efficient operations
- Repaired minor damages to library materials, enhancing longevity and usability
- Assisted in circulation functions, processing and organizing materials for optimal accessibility
- Resolved technical issues with library equipment and devices, maintaining seamless user experience
- Catalogued and sorted diverse materials, supporting comprehensive and organized collections
- Analyzed and optimized shelving layout for improved access
- Provided expert guidance to patrons on resource utilization
- Monitored inventory accuracy, ensuring 99% data integrity in records
- Streamlined book checkout process, reducing wait times by 30%.
Education
MBA - Business Administration/Finance
Columbia Southern University
Orange Beach, AL12.2024
Bachelor of Science - Business Administration/Human Resource Management
Columbia Southern University
Orange Beach, AL04.2024
Associate of Science - Business
Columbia Southern University
Orange Beach, AL06.2023
Skills
- Proficient in Google Suite
- Supervise staffs
- Office 365
- Windows Software
- Excellent time management skills
- Conflict Management
- Exceptional interpersonal
- Proven ability to work collaboratively
- Talent Acquisition Shadowing / Human Resource
- Inventory project
Certification
2024, Talent Acquisition, Coursera
Creole
Fluently
Timeline
Library Technical Assistant III
New York Public Library
01.2024 - Current
Library Technical Assistant II
New York Public Library
07.2001 - 04.2021
2024, Talent Acquisition, Coursera
MBA - Business Administration/Finance
Columbia Southern University
Bachelor of Science - Business Administration/Human Resource Management
Columbia Southern University
Associate of Science - Business
Columbia Southern University
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