Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sandy Jones

Washington,DC

Summary

Compassionate direct support professional with eight years’ experience supporting private patients in hospital settings. Certified in first aid, CPR, and assistant nursing. Proficient in assisting patients with personal hygiene, self-help activities, meal planning, and physical therapy.

Retail management professional prepared to drive store performance and enhance customer experiences. Expertise in operational efficiencies and staff development. Known for fostering collaborative team environments and adapting to dynamic retail challenges. Proficient in sales strategies and inventory control.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

5
5
years of professional experience

Work History

Store Manager

Dollar Tree
06.2020 - 03.2025
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.

Cook Shift Leader

VHC Hospital
02.2020 - 12.2024
  • Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
  • Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Trained and mentored new cooks, resulting in increased productivity and improved teamwork within the kitchen staff.

Executive Assistant /Office Clerk

Department of Public Works (DPW)
05.2022 - 03.2023
  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
  • Answer telephones, direct calls, and take messages.
  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
  • Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.
  • Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives.

Direct Support Professional

Elites Care
09.2021 - 11.2021
  • Provided ongoing direct support to patients, including assistance with daily grooming, personal hygiene, and toileting.
  • Worked with patients to develop a healthy menu, choosing meals and snacks that conform to dietary guidelines and restrictions.
  • Assisted patients in maintaining independence within safe boundaries, transporting patients to health care appointments and running errands.
  • Administered medications in accordance with doctors’ orders.
  • Took and recorded patient vitals at least once a day.

Direct Support Professional

KBLC Group
06.2020 - 11.2021
  • Established a secure, positive environment that nurtures residents' needs, self-expression, and goals.
  • Oversee residents and taking care of their needs, and performing housekeeping duties.
  • Delivered individualized training and care for residents in compliance with healthcare professionals’ instructions and other specific guidelines.
  • Advanced residents’ decision-making, productivity, and participation in a range of activities.

Supervisor

Career Path DC
10.2019 - 02.2020
  • Company Overview: Community Service Organization
  • Provided a clean and safe environment for communities in the district.
  • Supported and supervised individuals while they build and gain valuable skills for their future.
  • Community Service Organization

Education

High School Diploma -

Dunbar Senior High School
Washington, DC
06-2014

Skills

  • Interpersonal skills
  • Organization
  • Cash Handling
  • Microsoft
  • Cleanliness
  • Patience
  • Communication
  • Collaboration
  • Observation
  • Management
  • Caring
  • Efficient
  • Determination
  • Customer Service
  • Reliable
  • Multitasking and organization
  • Customer service
  • Customer relations
  • Problem-solving

Timeline

Executive Assistant /Office Clerk

Department of Public Works (DPW)
05.2022 - 03.2023

Direct Support Professional

Elites Care
09.2021 - 11.2021

Store Manager

Dollar Tree
06.2020 - 03.2025

Direct Support Professional

KBLC Group
06.2020 - 11.2021

Cook Shift Leader

VHC Hospital
02.2020 - 12.2024

Supervisor

Career Path DC
10.2019 - 02.2020

High School Diploma -

Dunbar Senior High School