Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Sandy Jones

Suwanee,GA

Summary

Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.

Overview

21
21
years of professional experience
1
1
Certification

Work History

General Manager

Park Ave Thrift Store
08.2024 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Lighting Consultant

Progressive Lighting Inc.
07.2023 - 07.2024
  • Established strong working relationships with suppliers, ensuring timely delivery of products needed for successful completion of projects.
  • Actively participated in industry associations as a means of staying current on developments within the field and maintaining a strong professional network.
  • Assisted clients in selecting appropriate fixtures, controls, and systems to achieve their desired aesthetic and functionality.
  • Ensured project success by managing timelines, budgets, and communication between all parties involved.

General Manager

Hendrixx Ultra Lounge
02.2020 - 08.2023

Hendrixx Ultra Lounge Atlanta, Ga

  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Formulated policies and procedures to streamline operations.
  • Implemented operational strategies and effectively built customer and employee loyalty.

Salon Manager

ALOHA WAXING STUDIO
02.2018 - 02.2022
  • Company Overview: ALOHA WAXING STUDIO - Atlanta, GA
  • Assisted customers with appointments . Service details or concerns .
  • Opening of salon and maintained a professional environment.
  • Daily opening and closing of business records and sales .
  • Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
  • Managed cash flow, business transactions, banking, and accounting processes.
  • Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
  • Maintained a clean and welcoming salon environment through regular maintenance, organization, and attention to detail.

Salon Manager

Melrose Boutique
01.2005 - 02.2018
  • Controlled inventory by tracking expenses, purchases, and shelf stock.
  • Scheduled employees to maintain adequate coverage during business hours.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.

Education

Associate of Arts - Stenography

Wright State University
Dayton, OH
06-1986

Skills

  • Customer service
  • Organizational skills
  • Cashiering
  • Communication skills
  • Cash handling
  • Leadership
  • Administrative experience
  • Microsoft Office
  • Cash register
  • Interviewing
  • Team management
  • Supervising experience
  • POS
  • Restaurant experience
  • Front desk
  • Phone etiquette
  • Data entry
  • Shift management
  • Sales
  • Negotiation
  • Strategic planning
  • Office management
  • Microsoft Excel
  • Computer skills
  • Microsoft Word
  • Time management
  • Customer support
  • Sales support
  • Typing
  • Public relations
  • Retail sales
  • Relationship management
  • Retail math
  • Leadership and team building
  • Operations management
  • Team player

Certification

  • Driver's License
  • July 2023 to July 2030

Timeline

General Manager

Park Ave Thrift Store
08.2024 - Current

Lighting Consultant

Progressive Lighting Inc.
07.2023 - 07.2024

General Manager

Hendrixx Ultra Lounge
02.2020 - 08.2023

Salon Manager

ALOHA WAXING STUDIO
02.2018 - 02.2022

Salon Manager

Melrose Boutique
01.2005 - 02.2018

Associate of Arts - Stenography

Wright State University