Sandy Kapoor
Irvine,CA
Summary
I am an Account Manager with excellent client oversight, issue resolution, and relationship-building expertise. I believe in maximizing repeat business opportunities and utilizing proven prospecting techniques to expand the client base. High-level sales cycle knowledge and strong collaborative skills lead to optimum outcomes. A motivated individual who consistently increases revenue maximizes productivity and optimizes customer satisfaction. Expert in customer relationship management and adept at upselling with consideration to client needs. Trained in conflict resolution and advanced sales techniques. Energetic Account Manager skilled at working multiple accounts with extensive knowledge of product sales and service. Proven history of maintaining relationships with existing accounts while increasing revenue through new ones.
Overview
13
13
years of professional experience
Work History
Salesforce Administrator
Fujitsu
Foothill Ranch, CA
01.2019 - Current
- Maintained a Salesforce platform by monitoring support tickets, user issues, and employee workflows
- Created and maintained user profiles, workflows, dashboards on Salesforce and other CRM software
- Maintain an accurate and robust pipeline and forecast of business opportunities
- Understood technical requirements of customers and work closely with internal teams as consultants on best practices.
Inside Sales Account Manager
Syneron Candela
IRVINE, CA
09.2018 - 04.2019
- Selling Aesthetic Laser Devices
- Generate leads and close sales while increasing pipeline to successfully achieve quotas
- Worked cross-functionally with field sales in order to drive sales objectives; cultivated client relationships; developed and collaborated on all account activity and growth
- Organize and execute daily/weekly/monthly plans for adding new opportunities and having 3x amount of quota in pipeline
- Achieved 98.9% of quota in first 3 months.
- Prospected new leads with a high level of outbound calls to both cold and warm contacts.
- Collaborated with suppliers to fulfill customers' routine inventory needs and handle special requests.
Top Inside Sales Representative
01.2018
- Top Sales Team, Tops Sales Region 4th quarter, (Northeast Territory)
- Over Half a Million Dollars in Consumables sales in first six months
- Acquired and developed 74 new accounts with Capital Appointments in pipeline.
Account Manager
Nobel Biocare
Yorba Linda, CA
08.2016 - 12.2018
- Within the Dental Implant Device Industry
- Responsible for Florida, , & Gulf Region
- Formerly responsible for British Columbia, Alberta, Saskatchewan, Western Ontario regions
- Average 60 calls a day to private dental practices, both surgical and restorative
- Communicate large, diverse product portfolio to Dental Professionals
- Help identify leads for outside representatives and generate incremental revenue within the lower to mid revenue category customers
- Work with Training and Education at courses and seminars to assist with hands-on product training
- Successfully managed 6,000 accounts and consistently received recognition for growing the current & New businesses
- Increased total sales by 200% from prior Insides Sales Representative
- Achieved 124% of my quota first quarter of 2017, achieved 134% of my quota 4th quarter of 2017.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
Inside Sales Account Manager
Watson Pharmaceuticals
Corona, CA
09.2008 - 07.2015
- Six years of Pharmaceuticals sales experience with an Award-winning sales career with Actavis pharmaceutical has been distinguished by quota-surpassing sales and numerous honors
- Consistently ranked top 10% to 15% nationwide for sales
- Generated sales of Lipitor, Norvasc, & Viagra, to 450+ office-based primary care, internal medicine, and family medicine
- Developed strategically targeted business plans to drive sales results
- Managed customer accounts, built positive relationships with customers, and grew account base within aterritory.
- Performed intense research before launching a product promotion campaigns
- Place sales call to healthcare professionals
- Contact different doctors to set meeting times
- Prepare and give product-specific presentations and provide basic to specific drug information
- Provide quality consultation services and coordinate with external sources
- Provide healthcare professionals with free drug samples and literature
- Accomplished thecompany’s long-term and short-term sales objectives.
Education
Bachelor of Science - Business – Management, Business Adm, Chemistry
University of California Riverside
Riverside, CA06.2008
Skills
- Computer Skills
- CRM software’s Salesforce Proficient Microsoft Office professional, Word and Excel Knowledge and experience with SAP Windows Office XP Professional, PowerPoint, outlook, BMC Remedy Ticketing System, TPS (Transaction processing systems) Notes
- New account creation
- Account verification
- Cost reviewing
- National accounts
Languages
Hindi
Full Professional
Punjabi
Full Professional
Urdu
Full Professional
Timeline
Salesforce Administrator
Fujitsu
01.2019 - Current
Inside Sales Account Manager
Syneron Candela
09.2018 - 04.2019
Top Inside Sales Representative
01.2018
Account Manager
Nobel Biocare
08.2016 - 12.2018
Inside Sales Account Manager
Watson Pharmaceuticals
09.2008 - 07.2015
Bachelor of Science - Business – Management, Business Adm, Chemistry
University of California Riverside