Sandy Lane
Arlington,TN
Summary
Exceptional communicator and motivator with management experience in postsecondary healthcare education and higher education, certified CPR instructor; 23 years of medical assistant experience in a variety of settings. Seeking highly responsible position in education, healthcare practice, or public health. High desire to train and develop others to reach their academic and career goals.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Associate Academic Dean
Concorde Career College
Memphis, TN
12.2018 - Current
- See MA/MOP Program Director job below
Medical Assistant MALRT/MACT Program Director
Vatterott Career College
Memphis, TN
03.2018 - 12.2018
- Manage and direct Medical Assistant Associates Degree program
- Recruit, train, supervise, observe, evaluate, and coach seven faculty members, one extern coordinator, and one lab assistant for morning, afternoon, and evening programs in class five days a week, including 20+ externs assigned to professional sites
- Accountable for meeting corporate goals for personnel turnover and student evaluations of instructors
- Accountable for meeting student retention thresholds to comply with annual accreditation requirements for completion rates as well as meeting corporate goals for retention
- Meet with students to discover and remove barriers to success; provide support to resolve classroom and instructor issues; engage in daily contact efforts to communicate with students experiencing difficulties
- Teach labs, theory, anatomy and physiology, medical terminology, vital signs, venipuncture, injections, EKG’s
- Work with high-risk adults assisting and mentoring them to reach their career goals
- Conduct department meetings, generate monthly reports, publicize student, and graduate success, ensure positive, productive environment for students and faculty
- Motivate and advise students and faculty for success
- Recruit Advisory Committee members for twice yearly meetings for accreditation requirements and conduct committee meeting for Medical Assistant program
- Participate in self-studies and evaluations for accreditation.
Associate Academic Dean
Concorde Career College
Memphis, TN
01.2006 - 03.2018
- Develop and instruct seminars that teach learning styles, note-taking, and test-taking strategies as well as methods of dealing with test anxiety and stress
- Coordinate retention and tutoring programs
- Assist in the development of such programs
- Participate in new student orientation
- Assist with award and graduation ceremonies
- Attend seminars and workshops that assist in the development of retention strategies
- Facilitate communication with service organizations in the community
- Maintain student services information boards
- Maintain attendance/academic log
- Monitor and advise students as required
- Faculty Management and Development
- Provide support and resources in support of online students
- Monitor online student success and lead in retention strategies
- Counsel instructors/faculty members and make recommendations as to the termination, promotion, or other changes of status of the instructors/faculty members they supervise with approval from their immediate supervisor
- Assist in the interviewing process of instructors
- Maintain clear and effective communication with online students
- Provide training and mentorship opportunities for instructors as assigned
- Assist with students end-of-term surveys and provide analysis of surveys to instructors, Program Directors, and Academic Dean
- Conduct teacher observation and evaluations for instructors as assigned
- Provide input to performance reviews and assist with performance counseling as required
- Monitor classes with sufficient frequency to assure all standards are being met regarding instruction, equipment, and curriculum
- Assist with in-service workshops for instructors
- Check and coordinate use of all audio-visual aids, library materials, teaching models, and equipment as needed for classes
- Assist in the proctoring of prospective students' entrance exams on a regularly scheduled basis
- Attend all director meetings, advisory board meetings, and faculty and academic staff meetings
- Participate in preparing for Council on Occupational Education (COE)
- Teach classes as needed.
Medical Office Assistant/Medical Assistant Director
Concorde Career College
Memphis, TN
02.2015 - 02.2018
- Manage and direct largest program in the college with 200+ graduates per year
- Recruit, train, supervise, observe, evaluate, and coach seven faculty members, one extern coordinator, and one lab assistant for morning, afternoon, and evening programs in class five days a week, including 70+ externs assigned to professional sites
- Accountable for meeting corporate goals for personnel turnover and student evaluations of instructors
- Accountable for meeting student retention thresholds to comply with annual accreditation requirements for completion rates as well as meeting corporate goals for retention
- Meet with students to discover and remove barriers to success; provide support to resolve classroom and instructor issues; engage in daily contact efforts to communicate with students experiencing difficulties
- Coordinate and assist with multiple community health fairs
- Schedule students and graduates for NCCT certification exams and monitor pass rates for reporting purposes and to focus efforts in the classroom to improve pass rates
- Conduct department meetings, generate monthly reports, publicize student, and graduate success, ensure positive, productive environment for students and faculty
- Motivate and advise students and faculty for success
- Recruit Advisory Committee members for twice yearly meetings for accreditation requirements and conduct committee meeting for Medical Assistant program
- Participate in self-studies and evaluations for accreditation
- Monitor student satisfaction, develop, and implement actions to raise level of satisfaction with all aspects of program; personally, contact all students who make signed comments on satisfaction surveys
- Responsible for participation rate of students in surveys with goal of 95% participation
- On-going review of textbooks, note trends, make recommendations for curriculum.
Medical Assistant and Unit Secretary
Methodist Healthcare
Memphis, TN
10.2003 - 10.2010
- Took vital signs, assist patients with activities of daily living, changed bed linen, and bathed patients, transport patients for tests/screenings
- Transcribed patient orders and input in computer.
Instructor
Concorde Career College
Memphis, TN
01.2006 - 12.2007
- Taught all courses in Medical Assistant program, including labs
- Average class size 20 students
- Responsible for meeting standards for retention and completion as well as performance standards of students
- Responsible for remediating and tutoring students experiencing academic difficulties.
Medical Assisting Instructor
High Tech Institute
Memphis, TN
11.2004 - 08.2005
- Teach basic medical assistant skills including vital signs, venipuncture, injections, OSHA regulations, front office procedures, anatomy, physiology, and microbiology.
Medical Assistant
Women’s Health Care
Memphis, TN
04.2003 - 07.2003
- Venipuncture, check patients in/out, schedule tests, assist in minor surgery and aid in lab procedures, vital signs
Medical Assistant
Healthfirst Medical Group
Memphis, TN
10.1996 - 05.2002
- Worked in Pediatrics, Internal Medicine, OB/GYN, and Family Practice assisted with minor surgical procedures, scheduling patients, verify insurance, vital signs, venipuncture, injections, referrals, and patient care
Education
Doctrine Healthcare Administration -
Virginia University Lynchburg
01.2023
MA in Health Administration & Public Administration -
Strayer University
01.2021
BS of Arts in Human Services -
Lancaster/MCUTS Bible College
01.2015
Associate of Science in Medical Assisting -
Anthem College
01.2005
Diploma, Medical Assistant program -
Concorde Career Institute
01.1996
Certification
- CPR Instructor - Certified
- NCMA (Nationally Certified Medical Assistant)
- Associate of the Quarter Award, 2nd quarter 2010
- Torch Award Winner 2010
- Item Writer National Certification Exam Medical Office and Medical Assistant
- Participate in multiple health community fairs.
References
References available upon request.
Timeline
Associate Academic Dean
Concorde Career College
12.2018 - Current
Medical Assistant MALRT/MACT Program Director
Vatterott Career College
03.2018 - 12.2018
Medical Office Assistant/Medical Assistant Director
Concorde Career College
02.2015 - 02.2018
Associate Academic Dean
Concorde Career College
01.2006 - 03.2018
Instructor
Concorde Career College
01.2006 - 12.2007
Medical Assisting Instructor
High Tech Institute
11.2004 - 08.2005
Medical Assistant and Unit Secretary
Methodist Healthcare
10.2003 - 10.2010
Medical Assistant
Women’s Health Care
04.2003 - 07.2003
Medical Assistant
Healthfirst Medical Group
10.1996 - 05.2002
Doctrine Healthcare Administration -
Virginia University Lynchburg
MA in Health Administration & Public Administration -
Strayer University
BS of Arts in Human Services -
Lancaster/MCUTS Bible College
Associate of Science in Medical Assisting -
Anthem College
Diploma, Medical Assistant program -
Concorde Career Institute
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