Sandy Maceda Morales
Clackamas,OR
Summary
Professional administrative expert with strong organizational and communication skills. Adept at managing schedules, coordinating events, and handling confidential information. Known for effective team collaboration, reliability, and adaptability in dynamic environments.
Demonstrates excellent customer service, problem-solving, and communication skills.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Administrative Executive
Pressure Washing Services
11.2022 - Current
- Handled incoming mail and packages, distributing them to appropriate personnel.
- Updated databases and maintained records to keep information current.
- Assisted in preparation of reports and documents for internal and external communication.
- Coordinated schedules and arranged meetings for team members and executives.
- Monitored expenditures to align with budgetary constraints for fiscal responsibility.
- Orchestrated multiple projects simultaneously by prioritizing tasks and managing timelines.
- Analyzed existing workflows to identify bottlenecks and recommend solutions for enhancement.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
CNA
Mary's Woods at Marylhurst
10.2020 - 12.2023
- Operated electronic health records system to update patient information accurately.
- Monitored vital signs and reported significant changes to nursing staff.
- Supported mobility exercises to enhance patient physical well-being.
- Communicated effectively with healthcare team to coordinate patient care plans.
- Employed infection control protocols to maintain sterile environment.
- Assisted patients with daily living activities, promoting independence and dignity.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Management Assistant
Printing Company
01.2009 - 12.2014
- Provided administrative support during key projects, ensuring timely completion and adherence to defined budgets or resource constraints.
- Fostered strong relationships with clients by providing exceptional customer service during interactions both in-person and via phone or email correspondence.
- Maintained a high level of confidentiality while handling sensitive information related to personnel matters or legal issues within the organization.
- Supported executive staff by managing schedules, arranging travel accommodations, and preparing materials for presentations or meetings as needed.
- Leveraged strong organizational skills to maintain accurate records, streamline office procedures, and create a more efficient work environment for team members.
- Contributed to a positive work environment with excellent interpersonal skills and an ability to resolve conflicts effectively when necessary.
- Increased client satisfaction through prompt response to inquiries and resolution of issues.
- Coordinated meetings and events, ensuring seamless communication between departments and stakeholders.
- Assisted in recruitment efforts by screening resumes, scheduling interviews, and coordinating onboarding activities for new hires.
- Assisted in negotiating contracts with vendors, ensuring favorable terms and cost savings for company.
- Improved customer engagement by responding promptly to inquiries, leading to higher satisfaction and loyalty.
Education
GED -
Clackamas Community College
Oregon City, OR07-2022
Languages Spanish Grammar, English And Some French - Modern Languages
UGRM
Santa Cruz, Bolivia07-2011
High School Diploma -
Buenas Nuevas
Bolivia11-2007
Skills
- Customer service
- File management
- Administrative management
- File organization
- Customer relations
- Front desk management
- Information protection
- Privacy policies
- Senior staff support
- Client strategy
Accomplishments
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing follow-up calls.
Certification
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
- Infection Control Certificate(IC)-Various providers offer courses that certify knowledge in preventing the spread of infections within healthcare facilities.
- First Aid Certification - American Red Cross or American Heart Association.
- Basic Food Safety/Food Handler's Card(varies by location)-State or local public health departments, necessary in settings where food handling occurs.
Languages
French
Limited Working
English
Full Professional
Spanish
Native or Bilingual
Timeline
Administrative Executive
Pressure Washing Services
11.2022 - Current
CNA
Mary's Woods at Marylhurst
10.2020 - 12.2023
Management Assistant
Printing Company
01.2009 - 12.2014
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
- Infection Control Certificate(IC)-Various providers offer courses that certify knowledge in preventing the spread of infections within healthcare facilities.
- First Aid Certification - American Red Cross or American Heart Association.
- Basic Food Safety/Food Handler's Card(varies by location)-State or local public health departments, necessary in settings where food handling occurs.
GED -
Clackamas Community College
Languages Spanish Grammar, English And Some French - Modern Languages
UGRM
High School Diploma -
Buenas Nuevas
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