Sandy Manneh
Criminal Justice & Security Operations Specialist
Orlando,FL
Summary
Experienced Criminal Justice Professional with 25+ years in law enforcement, security management, and customer service. Skilled in investigating inmate discipline, managing weapons and equipment, and implementing digital tracking systems. Proven ability to lead teams, train staff, and improve operational efficiency by 98%. Strong background in customer service, vendor relations, and ensuring compliance with regulations. Seeking to apply my expertise in law enforcement, security, or remote roles in customer service or technology.
Overview
30
30
years of professional experience
5
5
Certification
Work History
Disciplinary Investigator / Training Officer / Armory Officer
Orange County Corrections
02.1999 - Current
- Investigated inmate disciplinary reports, ensuring safety and compliance
- Led the implementation of a digital weapon tracking system, reducing errors by 95%
- Trained 100+ staff on weapon storage and security procedures
- Managed procurement, contracts and vendor relations for security equipment
Assistant Manager
Orlando Housing Authority
01.1997 - 01.1998
- Managed rent collections, tenant relations, and apartment inspections
- Ensured compliance with housing regulations, resolving tenant concerns
Sales Representative (United Healthcare Insurance)
MBNA
01.1995 - 01.1996
- Delivered exceptional customer service while exceeding sales targets for healthcare insurance
- Provided tailored solutions to clients, building strong relationships and trust
Education
Criminal Justice Certification -
Valencia Community College
Orlando, FL05.2020
Skills
- Customer Service & Client Relations
- Weapon & Security Tracking Systems (PC/Tablet)
- Microsoft Excel & PowerPoint (Data Analysis, Presentations)
- Procurement & Contract Management
Certification
- Criminal Justice Certification, Valencia Community College, 05/01/20
- General Instructor
- Firearms Instructor
- Taser Instructor
- Less-Lethal Munition Instructor
- Verbal Judo Instructor
Accomplishments
- Reduced tracking errors by 98% with the successful implementation of a digital weapon tracking system.
- Trained 100+ staff members, improving efficiency and adherence to best practices.
- Collaborated with team of 9 in the development of Weapons Management System
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Disciplinary Investigator / Training Officer / Armory Officer
Orange County Corrections
02.1999 - Current
Assistant Manager
Orlando Housing Authority
01.1997 - 01.1998
Sales Representative (United Healthcare Insurance)
MBNA
01.1995 - 01.1996
Criminal Justice Certification -
Valencia Community College
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