Sandy McMasters
Summary
Dedicated substitute teacher with a proven track record at Penmac Education Staffing, excelling in student engagement and classroom management. Skilled in adapting instructional strategies to enhance learning outcomes, I foster positive environments that promote academic success. Recognized for implementing effective lesson plans and utilizing positive reinforcement to support diverse student needs.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Substitute Teacher, K-5
Penmac Education Staffing
03.2023 - Current
- Managing classroom behaviors, fostering a positive learning environment for students during teacher's absence.
- Collaborating with full-time teachers to ensure curriculum continuity during their absences.
- Assessing student progress and provided constructive feedback to classroom teacher.
- Utilized educational technology tools to facilitate interactive and effective lessons.
- Enhanced classroom management skills by implementing clear expectations and consistent consequences for behavior.
- Following classroom plans left by class teacher to continue student education.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Supervise lunchroom and recess activities.
- Keeping students on-task with proactive behavior modification and positive reinforcement strategies.
- Follow lesson plans designed by absent teachers.
- Monitor student behavior and administered discipline as needed.
Activity Director
BirchPointe Health and Rehab
10.2022 - 02.2023
- Developed and implemented engaging activity schedules tailored to resident interests and abilities.
- Fostered a welcoming environment, encouraging resident participation and social interaction through diverse programming.
- Ensured compliance with state regulations and facility policies by maintaining accurate documentation of activity programs.
- Planned resident outings and special events to mark holidays and celebrate special occasions.
- Developed strong relationships with residents and their families, fostering a supportive community environment.
Property and Casualty Insurance Agent
T-TECH
05.2019 - 10.2022
- Developed comprehensive insurance policies tailored to client needs and risk assessments.
- Educated clients on policy terms, coverage limits, and claims processes to enhance understanding.
- Provided expert advice on property and casualty insurance options, ensuring clients were well-informed to make educated decisions.
- Improved customer satisfaction by providing exceptional service and addressing policyholder concerns in a timely manner.
- Generated quotes and proposals for clients to match individual needs.
- Provided comprehensive product knowledge and guidance to help clients on product selection.
- Educated clients on insurance policies and procedures.
Sales Representative
Holden Buildings
05.2018 - 12.2019
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Substitute Teacher, K-12
Penmac Education Staffing
01.2016 - 05.2019
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
- Supervised lunchroom and recess activities.
- Followed lesson plans designed by absent teachers.
- Monitored student behavior and administered discipline as needed.
Operations Coordinator Assistant
Castlewood Senior Living
05.2016 - 05.2017
- Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Proofread and edited documents for accuracy and grammar.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Hairstylist
Self-employed
01.2005 - 12.2010
- Delivered high-quality haircuts and styling services, ensuring client satisfaction and repeat business.
- Advised clients on suitable hairstyles and color treatments based on trends and individual preferences.
- Cultivated strong relationships with clients, resulting in high levels of loyalty and referral business.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Educated customers on products to maximize benefits.
Education
Bachelor of General Studies - Elementary Education
Drury University
Springfield, Missouri, MO12-2015
Associate of Arts - Elementary Education
Ozark Technical Community College
Springfield, MO05-2013
Skills
- Student engagement
- Reading comprehension
- Special education support
- Adapting teaching methods
- Phonics instruction
- Instructional strategies
- Learning centers
- Hands-on activities
- Classroom management
- Positive reinforcement
- Safety awareness
- Elementary education
- Lesson plan implementation
- Classroom and activity supervision
- Enforcing classroom rules
Certification
- Substitute Teacher Certification (2015-2025)
Timeline
Substitute Teacher, K-5
Penmac Education Staffing
03.2023 - Current
Activity Director
BirchPointe Health and Rehab
10.2022 - 02.2023
Property and Casualty Insurance Agent
T-TECH
05.2019 - 10.2022
Sales Representative
Holden Buildings
05.2018 - 12.2019
Operations Coordinator Assistant
Castlewood Senior Living
05.2016 - 05.2017
Substitute Teacher, K-12
Penmac Education Staffing
01.2016 - 05.2019
Hairstylist
Self-employed
01.2005 - 12.2010
Bachelor of General Studies - Elementary Education
Drury University
Associate of Arts - Elementary Education
Ozark Technical Community College
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