Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sandy Mikha

Summary

Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction, motivated, driven, and eager.

Overview

4
4
years of professional experience

Work History

Sales Consultant

Suburban Ford
Troy, MI
07.2023 - 07.2024
  • Analyzed customer needs and preferences to recommend appropriate products.
  • Assisted in developing sales strategies and setting targets for different accounts.
  • Established long-term relationships with key contacts at client companies.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Greeted incoming customers and provided expert sales and service to drive revenue.
  • Landed new customer accounts through consistent combination of perseverance, dedicated cold calling, and exceptional service.
  • Negotiated deals and handled complaints or objections.
  • Answered store and merchandise questions and led customers to wanted items.

Daycare Teacher

KinderCare Learning Centers
Royal Oak, MI
12.2022 - 06.2023
  • Identified early signs of emotional and developmental problems in children to bring concerns to parents' attention.
  • Maintained daily records of individual activities, behaviors, meals and naps.
  • Adapted teaching methods to suit different learning abilities and styles within the classroom.
  • Guided children in developing essential life skills, such as independence and problem-solving.
  • Observed children for signs of illness, injury, emotional disturbance, learning disorders, and speech problems.

Manager

UPS
Warren, MI
07.2020 - 12.2022
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Recruited and trained new employees to meet job requirements.
  • Created a fun, positive work environment.
  • Analyzed customer feedback data to develop action plans for improving services we offered.
  • Handling all package claims, creating weekly schedules for employees.
  • Conducted performance reviews for team members.

Education

High School Diploma -

Alex & Marie Manoogian
Southfield, MI
07-2021

Skills

  • creating a fun, upbeat, positive energy work environment
  • addressing customer needs providing a solution to all problems or frustration a customer has, developing sense of importance to all customers
  • very driven and ambitious, always shooting for the stars and to do better in all categories, always self reflecting on categories that can be improved
  • very quick learner
  • very driven, ambitious, eager
  • loves a challenge

Timeline

Sales Consultant

Suburban Ford
07.2023 - 07.2024

Daycare Teacher

KinderCare Learning Centers
12.2022 - 06.2023

Manager

UPS
07.2020 - 12.2022

High School Diploma -

Alex & Marie Manoogian

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Sandy Mikha