Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices. Committed to cultivating robust relationships and achieving positive outcomes.
Overview
7
7
years of professional experience
Work History
Draw Coordinator
Construction Operations, Colonial
Fort Worth, Tx.
01.2022 - 06.2024
Savings
Colonial Savings stands as a federally chartered thrift with a significant footprint, managing six Banking Divisions throughout North Central
Texas
Renowned for its commitment to excellence, the company offers a complete range of Personal and Business Banking and Commercial
Lending solutions, catering to the diverse needs of thousands of Texans
Streamlined construction draw processes for timely project milestone completion and accurate payment disbursements
Collaborated with project managers and contractors, optimizing project costs, invoices, and change orders for enhanced financial transparency
Utilized construction software for meticulous project progress tracking, providing regular updates and comprehensive reports to management and clients
Maintained impeccable records, tracking, and submitting invoices while resolving discrepancies promptly to ensure compliance with standards
Prepared and submitted precise loan modification packages within established deadlines, showcasing a commitment to delivering optimal financial solutions.
Loan Originator/ Processor
Amerisave Mortgage Corporation
Plano, Tx.
05.2020 - 10.2021
Specializes in providing comprehensive mortgage financing services
The company offers a range of financial solutions, including home mortgage loans, credit cards, home equity services, insurance products, competitive CD rates, and refinancing options
Committed to meeting diverse financial needs, Amerisave Mortgage Corporation delivers a suite of related services to its clientele
Delivered outstanding customer satisfaction by providing continuous support and guidance throughout the loan process, fostering positive client relationships
Demonstrated expertise in preparing and submitting precise loan applications, ensuring strict compliance with regulatory requirements and industry standards
Orchestrated seamless collaboration with underwriters and processors, ensuring the timely and accurate completion of loan applications, optimizing overall operational efficiency
Proactively managed workflows to guarantee that loan files consistently met key milestone dates, showcasing a commitment to organizational excellence and project timelines
Established open lines of communication with borrowers, loan officers, and underwriters, facilitating the efficient gathering of necessary documentation and resolving any issues that arose during the loan application process.
Home Sales Consultant
Clayton Homes
Dothan, AL.
08.2018 - 08.2019
Clayton Homes Incorporated, the largest retailer of manufactured homes in the United States, is also the nation's fourth-largest manufacturing
division in the industry
As one of two vertically integrated manufactured housing companies, Clayton excels in manufacturing and selling
homes, providing financial services and insurance, and owning communities across nine states
This comprehensive approach ensures
stability in navigating fluctuating markets
Conducted comprehensive needs assessments to discern clients' home buying preferences and budgets, aligning strategies with individual
requirements
Provided expert guidance on the home buying process, offering insights into financing options and facilitating seamless loan applications
for clients
Facilitated engaging home tours and cultivated relationships in a competitive manufactured home market, showcasing adept relationship-
building skills
Exceeded sales targets through consistent delivery of exceptional customer service, fostering client loyalty, and ensuring a smooth
purchase process from mortgage initiation to funding.
Senior Property Manager
US Storage Centers
Nashville, Tx.
04.2017 - 08.2018
US Storage Centers, a trusted name since 1985, has consistently been a preferred choice for personal self-storage in America for over 30
years
Renowned for delivering convenient and affordable self-storage solutions, it prides itself on engaging in charitable initiatives and
community contributions
Developed and implemented client-centric self-storage solutions, ensuring convenience and affordability for customers
Spearheaded charitable initiatives and community contributions, showcasing a commitment to social responsibility
Fostered positive customer experiences by consistently delivering quality self-storage services, earning trust and loyalty.
Education
High School Diploma -
Harlingen High School
Harlingen, TX
05.2008
Skills
Data Entry
Customer Service
Project Coordination
Relationship Building
Project Management
Financial Management
Document Management
MS Office
Accomplishments
NMLS #1981536 Loan Originator May 2020 - March 2022
MLO Training Academy
SKILLS
Administration, Analytical, Bilingual Proficiency, Certifications, Collaboration, Communication, Community Building, Construction
Operations, Customer Service Excellence, Data Analysis, Efficiency, Financial Services, Loan Origination and Processing, Organization
Project Management, Property Management, Regulatory Compliance, Sales and Relationship Management, Team Collaboration, Workflow
Mental Health Treatment Specialist at Colonial Intermediate Unit 20- Colonial AcademyMental Health Treatment Specialist at Colonial Intermediate Unit 20- Colonial Academy