Sandy Nevarez
3048 Wakefield Dr,IL
Overview
7
7
years of professional experience
Work History
EVS Technician
Northwestern medicine
Huntley, Illinois
05.2023 - Current
- Operated cleaning equipment to maintain sterile environments in patient areas.
- Followed safety protocols while handling hazardous materials and waste disposal.
- Collaborated with team members to ensure efficient workflow in cleaning operations.
- Responded promptly to requests for immediate cleaning and sanitization services.
- Emptied trash cans, sorted recycling and properly disposed of waste.
- Disinfected surfaces using approved chemicals according to safety regulations.
- Collected and disposed of biohazard waste according to OSHA regulations.
- Performed daily cleaning tasks including dusting, mopping and vacuuming floors; washing walls, windows and countertops; sanitizing bathrooms and replenishing supplies.
- Collected soiled linens, made beds and transported items to laundry services.
Customer Service Representative
Warmies by intelex U.S.A
East Dundee, IL
04.2021 - 02.2025
- Answered inbound calls, chats and emails to facilitate customer service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Set up and activated customer accounts.
- Made outbound calls to obtain account information.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
EVS Housekeeper
Advocate Sherman hospital
Elgin, IL
03.2019 - 11.2021
- Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.
- Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
- Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.
- Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.
- Dusted, swept and mopped to maintain clean, safe environment for clients.
Education
Certificate - Medical Assistant
First Institute
Crystal Lake, IL11.2021
High School Diploma -
Dundee Crown High School
Carpentersville, IL05.2018
Skills
- Bilingual
- Safe use of cleaning products
- Strong work ethic
- Organization
- Team work
Timeline
EVS Technician
Northwestern medicine
05.2023 - Current
Customer Service Representative
Warmies by intelex U.S.A
04.2021 - 02.2025
EVS Housekeeper
Advocate Sherman hospital
03.2019 - 11.2021
Certificate - Medical Assistant
First Institute
High School Diploma -
Dundee Crown High School