Sandy Olech
Concord,OH
Summary
Detail-oriented professional with 14+ years of experience in commission and contract management, recognized. for strong analytical skills and effective communication, and resolving complex disputes. Proven ability to improving onboarding processes and drive operational excellence through cross-functional collaboration.
Overview
26
26
years of professional experience
Work History
Lead Commission and Contract Specialist
Medical Mutual Of Ohio
Brooklyn, OH
01.2012 - Current
- Collaborated with cross-functional teams to streamline commission and contracting processes and enhance operational efficiency.
- Developed and maintained training materials for new hires on commission and contracting systems and procedures, improving onboarding experience.
- Resolved complex commission disputes by leveraging analytical skills and effective communication strategies leading to increased producer satisfaction.
- Trusted resource for colleagues across the organization, providing information and guidance on all matters related to commission and contract management.
- Won Vision award for process improvement to producer-of-record process to enable team to manage 300% increase in request during open enrollment.
- Executed data integration process for a newly acquired company in partnership with analyst, prioritizing accuracy.
Sales Support Administrator
Talus Brokerage Services
Independence, OH
01.2000 - 01.2012
- Coordinated communication between sales teams and clients to enhance service efficiency.
- Managed client database, ensuring accurate and updated information for 5000 group renewals.
- Prepared regular reports on sales performance metrics, identifying areas for improvement and growth opportunities.
- Facilitated communication between the sales team and other departments, fostering a collaborative work environment conducive to achieving company goals.
Education
Bachelor of Arts - Business Administration
Bowling Green State University
Bowling Green, Ohio, OHSkills
- Microsoft Excel (reporting, reconciliation data analysis )
- Critical thinking
- Compliance monitoring
- Microsoft Access
- Cross-functional teamwork
- Licensed Insurance agent
Timeline
Lead Commission and Contract Specialist
Medical Mutual Of Ohio
01.2012 - Current
Sales Support Administrator
Talus Brokerage Services
01.2000 - 01.2012
Bachelor of Arts - Business Administration
Bowling Green State University