Sandy Ortis Gonzalez
Chicago,IL
Summary
Professional with strong background in operations management. Skilled in optimizing workflows, improving efficiency, and leading high-performing teams. Known for effective problem-solving and adaptability in dynamic environments. Strong focus on team collaboration and achieving measurable results. Proficient in inventory management, process improvement, and staff training.
Overview
17
17
years of professional experience
Work History
Operations Supervisor
Bimbo® Bakeries USA
01.2021 - Current
- Oversaw daily operations, ensuring product quality and adherence to safety standards.
- Monitored production processes, identifying areas for continuous improvement and cost reduction.
- Reduced overtime costs through strategic forecasting and effective schedule planning.
- Implemented new quality control measures, leading to a reduction in waste and improved overall product consistency.
- Managed daily bakery operations, ensuring timely delivery of high-quality products to customers.
- Ensured compliance with food safety regulations by maintaining a clean and sanitary work environment at all times.
- Maintained and controlled inventory of baked goods.
- Conducted regular quality checks to maintain high standards in baked goods.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Analyzes workflow data to identify areas for productivity enhancement
- Evaluates performance metrics, driving continuous improvement initiatives
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
- Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
- Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
- Collaborated with cross-functional teams to develop innovative solutions for improving overall business performance.
- Boosted employee morale and engagement through development of comprehensive rewards and recognition program.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Developed training materials to promote consistent understanding of operational protocols among staff.
- Analyzed incident reports to identify trends and recommend preventive strategies.
- Facilitated communication between teams to promote safety initiatives and share best practices.
- Promoted a safety-first culture by providing ongoing coaching, feedback, and support to staff members.
- Completed workplace safety and hazard inspections.
- Analyzed onsite incidents and instituted precautionary measures to reduce risk and severity of workplace injuries.
- Offered staff coaching on observed at-risk work habits to minimize accidents and increase workplace safety.
- Developed targeted safety campaigns aimed at reducing specific types of incidents within the organization.
- Evaluated new tools or equipment for safety concerns, ensuring proper training and guidelines were in place prior to implementation.
Recruiter
Staffing Solutions
07.2015 - 07.2020
- Developed and implemented targeted recruitment strategies to attract top talent.
- Conducted thorough candidate assessments to ensure alignment with organizational needs.
- Collaborated with hiring managers to refine job descriptions and identify key competencies.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
- Studied job descriptions and qualifications to determine applicant requirements.
- Partnered with HR teams to determine workforce planning needs, aligning recruitment efforts with business objectives.
- Organized job fair events that attracted diverse talent pools, increasing the company''s reach within local communities.
- Assisted with writing job postings and job descriptions for boards.
- Advocated for staff members, helping to identify and resolve conflicts.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Collaborated with department heads to understand staffing needs and align recruitment efforts accordingly.
Production Supervisor
Total Logistic Control
01.2009 - 10.2014
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Led cross-functional teams to streamline operations and enhance productivity.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.
- Observed packing operations to verify conformance to specifications.
- Trained and mentored team members on best practices and operational procedures.
- Led production line operations, ensuring adherence to safety standards and quality control measures.
- Increased employee productivity by providing clear instructions, setting expectations, and offering constructive feedback.
- Supervised production staff of 60
Education
High School Diploma -
Richard Dalley
Chicago, ILSkills
- Operations management
- Quality control
- Safety compliance
- Process optimization
- Continuous improvement
- Conflict resolution
- Staff training and development
- Employee engagement
- Hazard inspections
- Employee development
- Quality assurance
- Root-cause analysis
- KPI tracking
- Decision-making
- Data entry
- Schedule coordination
- Administration and operations
- Excellent communication
- Attention to detail
- Organizational skills
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Operations Supervisor
Bimbo® Bakeries USA
01.2021 - Current
Recruiter
Staffing Solutions
07.2015 - 07.2020
Production Supervisor
Total Logistic Control
01.2009 - 10.2014
High School Diploma -
Richard Dalley