- High-Intensity Interval Training
- Playing Sports
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Watching Movies and TV Shows
- Outdoor Recreation & Road Trips
Dion Pereira
Queens,NY
Summary
Dynamic leader with a proven track record at Banks D.I.H Limited, enhancing customer retention and boosting sales through strategic marketing and strong client relationships. Expert in business development and market analysis, with exceptional team leadership and communication skills. Achieved significant profitability improvements, demonstrating adeptness in both rapport building and MS Office Suite. Sales and marketing professional with background in leading successful campaigns and enhancing brand presence. Known for fostering collaborative team environments and consistently achieving results. Reliable and adaptive, excelling in strategic planning and client relations. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sales and Marketing Supervisor
Banks D.I.H Limited
02.2012 - 04.2024
- Developed strong client relationships through consistent communication, resulting in increased customer retention rates.
- Managed a diverse portfolio of clients, ensuring customized solutions that met their unique needs and preferences.
- Boosted sales revenue by implementing strategic marketing campaigns and conducting regular market research.
- Maximized cross-selling opportunities by collaborating closely with other departmental teams within the organization.
- Implemented promotional events and product demonstrations that effectively showcased company offerings and boosted lead generation efforts.
- Mentored junior team members in effective selling techniques, fostering professional growth and development.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Small Business Owner
Self-employed
02.2016 - 11.2023
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
- Fostered positive work environment that motivated employees towards achieving their potential while contributing significantly towards overall company success.
- Launched new products or services by conducting market research, identifying opportunities, and developing targeted promotional campaigns.
Part Time Manager
D & S Mechanic & Auto Spare Store
06.2010 - 09.2014
- Assisted in the overall operations of the company and in each department, including ensuring a profitable sales margin.
- Instituted a culture of continuous improvement where employees were encouraged to identify inefficiencies or bottlenecks in existing processes leading to ongoing enhancements of time management practices.
- Assisted executives with calendar management, ensuring punctuality and effective use of time during meetings.
- Performed customer service duties as needed.
- Implemented task automation processes that increased operational efficiency without sacrificing quality or accuracy of work performed.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Managed multiple complex projects simultaneously while maintaining superior attention to detail and meeting strict deadlines.
Administrative Assistant/Junior Supervisor
Peter Lewis & Sons Construction Incorporated
03.2009 - 10.2011
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Organized company events to enhance team cohesion, coordinating logistics and catering for over 200 participants.
Education
High School Diploma -
Corentyne Comprehensive High School
East-Berbice, Corentyne, Guyana06-2008
Skills
- Rapport and relationship building
- Business growth and retention
- Brand-building strategies
- Sales and prospect management
- Problem-solving abilities
- Public Speaking
- Promotional sales events
- Business Development
- Team Leadership
- Verbal and Written Communication
- Customer Relationship Management
- Brand Promotion
- Ms Office Suite
- Market and competitive analysis
Certification
- Certified in Word Processing with Global Technology Incorporated
- Certified in Excel- Spreadsheet with Global Technology Incorporated
- Certified in Customer Satisfaction Management & Customer Service/ Relationship with Action Coach
Interests
Timeline
Small Business Owner
Self-employed
02.2016 - 11.2023
Sales and Marketing Supervisor
Banks D.I.H Limited
02.2012 - 04.2024
Part Time Manager
D & S Mechanic & Auto Spare Store
06.2010 - 09.2014
Administrative Assistant/Junior Supervisor
Peter Lewis & Sons Construction Incorporated
03.2009 - 10.2011
High School Diploma -
Corentyne Comprehensive High School
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