Sandy Perez
Summary
Skilled in bilingual communication and multitasking, I excel in positive developments and building customer relationships. At Retreat Behavioral Health, I significantly enhanced patient well-being and safety, while my role at Brothers Farmers Market is my commitment to exceptional service, achieving high customer satisfaction. A hard working person who's ready to take new challenges with strong organizational skill to secure entry level.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retreat Behavioral Health
Behavioral Health Technician
12.2022 - 12.2023
- Assisted patients in identifying and setting goals to promote positive development.
- Performed daily patient safety checks and documented to establish patients well-being.
- Evaluate patient progress and reported changes to psychologist or therapist.
- Encourage patient to attend on-site activities, support groups.
- Providing emotional support regarding a patient who is having a difficult time and promote positive outcomes to help them feel more comfortable.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Searched resident belongings prior to and during stays.
Brothers Farmers Market
Cashier/ Juice Bar/Deli
07.2020 - 12.2022
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Learned duties for various positions and provided backup at key times.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Public Safety Telecommunications - Criminal Justice
Palm Beach State College
Lake Worth, FL04.2023
High School Diploma -
William T. Dwyer High School
Palm Beach Gardens, FL05.2020
Skills
- Bilingual (Spanish/English)
- Multitasking
- Customer Service
- Relationship Building
- Communication
Certification
- Licensed Nail Tech - 07/18/2022
Timeline
Retreat Behavioral Health
Behavioral Health Technician
12.2022 - 12.2023
Brothers Farmers Market
Cashier/ Juice Bar/Deli
07.2020 - 12.2022
Public Safety Telecommunications - Criminal Justice
Palm Beach State College
High School Diploma -
William T. Dwyer High School
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