Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Sandy Peters

Fort Myers,FL

Summary

Dynamic leader with a proven track record at Tara Grinna Swimwear, excelling in operations management and team building. Leveraged sales strategies and exceptional customer service to surpass goals, achieving notable sales growth. Skilled in staff performance improvement and strategic thinking, fostering a motivated and goal-oriented team environment.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Store Manager

Tara Grinna Swimwear
Bonita Springs, FL
03.2024 - Current
  • Created weekly work schedules for store personnel.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Recruited, trained and supervised new employees.
  • Resolved customer complaints in a timely manner.
  • Organized promotional events to increase product awareness.
  • Completed day-to-day duties accurately and efficiently.
  • Achieved and maintained monthly store goals alongside personal sales targets.

Sales Supervisor

Michael Kors
Estero, FL
10.2021 - 03.2024
  • Promoted culture of customer focus, product knowledge and production solutions to build loyal customer base.
  • Demonstrated high level of customer service by engaging clients and offering sales floor assistance.
  • Resolved customer complaints efficiently and professionally.
  • Collaborated with company departments to guarantee cohesive branding and strategic product placement.
  • Monitored daily operations of sales team, including customer service, product knowledge, marketing initiatives.
  • Utilized CRM software systems to track customer interactions.
  • Provided guidance and support to all members of the sales team to ensure successful completion of tasks.
  • Managed consistent and efficient floor recoveries to maintain clean and organized sales floor.
  • Exceeded targeted goals and quotas through upselling and strategic customer cultivation.
  • Generated effective sales strategies and taught new employees company's procedures and policies.
  • Ensured compliance with company policies and procedures related to sales operations.

Private Nanny

The Notman Family
Bradenton, FL
08.2018 - 09.2021
  • Planned recreational activities to enhance physical development and explore stimulating exercises.
  • Took children on outings such as parks, library visits, sports events or educational trips.
  • Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.
  • Planned age-appropriate educational activities designed to promote learning and development.
  • Administered medication according to parental instructions.
  • Prepared meals according to dietary needs of the family's children.
  • Taught reading, arts and crafts and lap play to encourage intellectual development.
  • Aided with bathing, dressing, teeth brushing, and diapering to promote healthy personal hygiene and good oral health.
  • Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary.

Personal Trainer

Michael's 40 Plus Fitness
Sarasota, FL
08.2016 - 04.2018
  • Demonstrated various exercises with the use of free weights and machines.
  • Communicated with clients to determine goals and performed client assessments.
  • Recommended modifications of exercises to help participants avoid injuries.
  • Built and established relationships with members and guests to help in pursuit of fitness goals.
  • Assisted clients in setting realistic short-term and long-term goals.
  • Scheduled appointments with clients and communicated effectively with them via phone or email.
  • Conducted assessments to evaluate clients' current physical condition, strength, flexibility, and body composition.
  • Measured client overall fitness by completing comprehensive evaluations and physician clearances.
  • Provided instructions in proper form, technique, and safety when performing exercises.
  • Explained and taught proper use of weights, exercise bands and other fitness equipment.
  • Maintained files detailing personal fitness regimens, records and contracts in newly-implemented system to keep client information current.

Education

Certificate of Completion - Management

Michael Kors
Estero, FL
08-2022

Skills

  • Store merchandising
  • Sales strategies
  • Operations management
  • Staff performance improvement
  • Team building and leadership
  • Goals and performance
  • Work Planning and Prioritization
  • Customer service
  • Team motivation
  • Friendly and positive
  • Strategic thinker
  • Product merchandising

Accomplishments

  • Top sales award every year of employment with Michael Kors
  • Top sales monthly at Tara Grinna

Certification

  • Travel and Tourism certification

Timeline

Store Manager

Tara Grinna Swimwear
03.2024 - Current

Sales Supervisor

Michael Kors
10.2021 - 03.2024

Private Nanny

The Notman Family
08.2018 - 09.2021

Personal Trainer

Michael's 40 Plus Fitness
08.2016 - 04.2018

Certificate of Completion - Management

Michael Kors

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Sandy Peters