Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sandy Pheng

Dallas,TX

Summary

Experienced with accounts receivable billing, ensuring accurate and timely invoicing. Utilizes deep knowledge of billing software and financial protocols to streamline operations and reduce errors. Track record of resolving billing discrepancies and maintaining detailed financial records to support organizational goals.


Overview

5
5
years of professional experience

Work History

AR Billing Specialist

Kpost Company
Dallas, TX
12.2023 - Current
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Worked with multiple departments to check proper billing information.
  • Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
  • Proactively addressed potential billing discrepancies by conducting pre-billing audits.

Scheduler Coordinator 2

Texas Oncology
08.2022 - 12.2023
  • Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
  • Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
  • Identified best practices within the scheduling function, sharing these insights across teams to drive continuous improvement efforts.
  • Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
  • Prioritized tasks according to strategic importance, ensuring that critical project milestones were met on time.

Medical Receptionist

Inspire Health
08.2021 - 08.2022
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
  • Helped patients complete necessary medical forms and documentation.
  • Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.

Surgery Scheduler

Plastic and Hand Surgery of North Texas
09.2020 - 09.2021
  • Educated patients on pre-surgery requirements, such as fasting protocols or medication adjustments, resulting in fewer complications on the day of the procedure.
  • Handled urgent requests effectively, prioritizing cases requiring immediate attention while also balancing routine surgery demands appropriately.
  • Verified insurance coverage and obtained pre-authorizations.
  • Expertly managed planning, scheduling, and coordination of outpatient procedures.
  • Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.

Education

Certificate - Medical Insurance Billing and Coding

Corinthian College
Gahanna, OH
05.2005

Skills

  • Invoice processing
  • Data management
  • Accounts receivable management
  • Meticulous attention to detail
  • Strong organizational abilities
  • Steady work performance
  • Experienced in Microsoft Office applications
  • Accounts receivable management
  • Proficient in Microsoft Office
  • Proficient in financial software
  • Skilled in EClinicalWorks software
  • Adept at confirming insurance policy details

Languages

English
Cambodian

Timeline

AR Billing Specialist

Kpost Company
12.2023 - Current

Scheduler Coordinator 2

Texas Oncology
08.2022 - 12.2023

Medical Receptionist

Inspire Health
08.2021 - 08.2022

Surgery Scheduler

Plastic and Hand Surgery of North Texas
09.2020 - 09.2021

Certificate - Medical Insurance Billing and Coding

Corinthian College

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