Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Sandy Pope

Owens Cross Roads

Summary

Dynamic professional with extensive experience in employee training and performance monitoring. Proven ability to enhance customer service and ensure regulatory compliance. Skilled in cash handling and inventory management, fostering team leadership to achieve operational excellence. Committed to creating positive environments that support both staff and customer satisfaction.

Overview

39
39
years of professional experience

Work History

Shift Leader

Walgreens
Reno
03.2020 - 12.2024
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.

Personal Nanny

Self-employeed
Reno
05.2011 - 11.2016
  • Implemented behavior management techniques to ensure safety of all children in the facility.
  • Organized age-appropriate activities such as arts and crafts, games and educational lessons.

Sales Associate

Mckernan Packaging
Reno
02.2009 - 12.2010
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Processed credit card transactions quickly and securely.

Inventory Specialist

US Foods
Reno
05.2004 - 07.2008
  • Assisted in developing standard operating procedures for receiving goods into the warehouse.
  • Managed purchase orders with vendors to maintain optimal stock levels.
  • Worked closely with purchasing staff to ensure timely delivery of materials and supplies.

Owner/Operator Licensed Childcare

Self-employeed
Reno
10.1997 - 04.2004
  • Developed positive relationships with families by communicating regularly about their child's development.
  • Organized age-appropriate activities such as games, arts and crafts and outdoor play.

Journeyman Food Clerk

Safeway
Sparks
12.1985 - 10.1997
  • Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
  • Provided guidance to cashiers on how to accurately ring up customers' purchases.

Education

Business Administration

Career Choices
Reno, NV
07-2002

Associate of Arts - Early Childhood Care And Education

Truckee Meadows Community College
Reno, NV
03-2000

Skills

  • Employee training
  • Performance monitoring
  • Cash handling
  • Regulatory compliance
  • Inventory management
  • Customer service
  • Team leadership

Accomplishments

  • Excellence in Customer Service 1991, 1992, 2004 2007
  • Volunteer Work with Disabled Citizen's and less fortunate families and the homeless Community

Timeline

Shift Leader

Walgreens
03.2020 - 12.2024

Personal Nanny

Self-employeed
05.2011 - 11.2016

Sales Associate

Mckernan Packaging
02.2009 - 12.2010

Inventory Specialist

US Foods
05.2004 - 07.2008

Owner/Operator Licensed Childcare

Self-employeed
10.1997 - 04.2004

Journeyman Food Clerk

Safeway
12.1985 - 10.1997

Business Administration

Career Choices

Associate of Arts - Early Childhood Care And Education

Truckee Meadows Community College

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