Versatile Billing Coordinator bringing 20+ years of healthcare experience. Familiar with confidentiality requirements, patient care standards and insurance claims processes. Flexible, reliable and goal-focused.
Overview
32
32
years of professional experience
Work History
Billing Coordinator
Practice Alternatives
Chicago, IL
04.2004 - Current
Updated documentation, reports and spreadsheets with financial information.
Answered telephone with friendly demeanor and full knowledge of billing department processes.
Maintained detailed understanding of PI and WC insurance plans
Performed ASC, Chiropractic and MD billing, collection and reporting functions for office.
Oversaw daily operations for billing department.
Referred past due payments to collections department.
Entered details into accounts and tracked payments.
Collected payments and applied to patient accounts.
Filed and updated patient information and medical records.
Posted payments and collections on regular basis.
Prepared billing statements for patients and verified correct diagnostic coding.
Reviewed patient records, identified medical codes and created invoices for billing purposes.
Reviewed patient diagnosis codes to verify accuracy and completeness.
Trained new employees on multiple medical billing programs and data entry software.
Tax Services Biller
American Express
Chicago, IL
05.1998 - 01.2003
Participated with management to standardize workflows and improve processes.
Communicated payer address changes to management for system updates.
Identified trends in rejections and payor contract issues and communicated to management.
Resolved incoming payer correspondence.
Executed billing tasks and recorded information in company databases.
Generated financial statements and reports detailing accounts receivable status
Trained and mentored new team members and managers on accounts payable systems and policies to build cohesive groups and promote operational performance.
Utilized talents and expertise to complete on-time and accurate monthly closing processes, journal entries and accruals.
Medical Records Specialist
Rush Medical Group
Chicago, IL
09.1989 - 04.1998
Maintained patient records in compliance with security regulations.
Processed medical records requests from outside providers according to facility, state and federal law.
Maintained patient charts and accurately recorded new information.
Kept accurate log of requests for medical information and records.
Accurately pulled patient records for upcoming appointments and procedures, typically within [Number]-hour period.
Maintained relationships with medical providers.
Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
Utilized [Software] to manage and confirm patient data, such as insurance, demographic and medical history information.
Uploaded physician progress notes, history and physicals into medical records.
Delivered charts to assigned areas of clinic by following established routing procedures.
Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.