Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Sandy Satterfield

Las Vegas,NV

Summary

Dynamic Medical Billing and Collections Specialist with proven expertise at Rainbow Medical Center in claims processing and denial resolution. Adept at enhancing claim approval rates through meticulous documentation review and effective communication. Skilled in medical billing software and committed to maintaining HIPAA compliance, ensuring optimal billing outcomes and patient satisfaction.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Medical Billing and Collections Specialist

Rainbow Medical Center
12.2006 - 05.2008
  • Processed medical claims using advanced billing software ensuring accuracy and compliance with regulations.
  • Coordinated with healthcare providers to resolve billing discrepancies and address patient inquiries efficiently.
  • Monitored accounts receivable aging reports to identify outstanding payments and implement follow-up strategies.
  • Reviewed medical documentation to verify services rendered matched billed procedures, enhancing claim approval rates.
  • Maintained up-to-date knowledge of insurance policies, coding practices, and reimbursement guidelines for optimal billing outcomes.
  • Collaborated with cross-functional teams to streamline billing operations and improve collection processes across departments.

Ambulance Manager

Kaiser Permanente
09.2000 - 06.2004
  • Oversaw daily ambulance operations, ensuring timely response and adherence to safety protocols.
  • Managed staff scheduling and resource allocation to optimize operational efficiency.
  • Developed and implemented training programs for new personnel, enhancing team competency.
  • Collaborated with healthcare providers to streamline patient transfer processes and improve care continuity.
  • Analyzed performance metrics to identify areas for process improvement and increase service quality.
  • Maintained compliance with regulatory standards, ensuring all practices aligned with industry guidelines and best practices.
  • Led initiatives to enhance communication between ambulance teams and hospital staff, improving operational coordination.

Medical Assistant

Kaiser Permanente
12.1991 - 10.2000
  • Administered medications and vaccinations following established protocols to ensure patient safety.
  • Assisted healthcare providers with examinations and procedures, enhancing patient care efficiency.
  • Managed patient records using electronic health record systems, ensuring accuracy and confidentiality.
  • Coordinated patient appointments and follow-ups, improving overall scheduling efficiency.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.

Bakery Manager

Cheryl's Diet Delites
01.1987 - 03.1990
  • Oversaw daily bakery operations, ensuring product quality and adherence to health regulations.
  • Developed and implemented training programs for new staff, enhancing team efficiency.
  • Managed inventory levels, utilizing software for accurate tracking and ordering processes.
  • Analyzed sales trends to optimize product offerings and maximize profitability.
  • Led initiatives to streamline production processes, reducing waste and increasing output efficiency.
  • Established customer service protocols, improving client satisfaction and retention rates.
  • Mentored junior staff members, fostering a culture of continuous improvement within the team.
  • Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Managed inventory and reduced waste, resulting in cost savings for the bakery.
  • Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
  • Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
  • Managed all baking operations professionally and handled all problems confidently.
  • Maintained cleanliness and hygiene in bakery premises.

Education

No Degree - Medical Assisting

Western Career College
Sacramento, CA
06-1991

Skills

  • Denial resolution
  • Medical billing software proficiency
  • Claims processing proficiency
  • HIPAA compliance
  • Professionalism and ethics
  • Electronic health records experience
  • Insurance verification
  • Conflict resolution
  • Data entry efficiency
  • Accounts receivable management
  • Medical terminology mastery
  • Payment posting accuracy
  • Data entry proficiency

Certification

  • Certifiction in medical assisting

Interests

  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Exploring various forms of art, such as [activity 1], [activity 2], and [activity 3], to nurture creativity and personal growth
  • Experimenting with different creative mediums, like [medium 1], [medium 2], and [medium 3], to expand skills and techniques

Timeline

Medical Billing and Collections Specialist

Rainbow Medical Center
12.2006 - 05.2008

Ambulance Manager

Kaiser Permanente
09.2000 - 06.2004

Medical Assistant

Kaiser Permanente
12.1991 - 10.2000

Bakery Manager

Cheryl's Diet Delites
01.1987 - 03.1990

No Degree - Medical Assisting

Western Career College

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