Sandra Snow
New Braunfels
Summary
Dynamic team leader with a proven track record at Walmart, excelling in conflict resolution and team motivation. Skilled in coaching and mentoring, I foster collaboration and set clear goals, driving team performance. Recognized for enhancing operational efficiency and maintaining high standards of service, I leverage attention to detail and problem-solving abilities to achieve success.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
28
28
years of professional experience
Work History
Team Leader
Walmart
10.2024 - Current
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
CPS Investigator
State of Texas
07.2016 - 05.2024
- Exercised sound judgment when making critical decisions regarding child safety under high-pressure circumstances.
- Developed strong rapport with clients through empathetic listening and clear communication, fostering trust during difficult situations.
- Strengthened team cohesion through active participation in staff meetings, training sessions, and professional development opportunities.
- Evaluated each situation objectively based on available evidence and used critical thinking skills to determine appropriate actions.
Restaurant Manager
Fuzzy Taco Shop
02.2014 - 05.2016
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Office Manager
The Writing Academy
07.2008 - 05.2016
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized office space utilization, leading to more efficient and productive work environment.
- Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
Office Assistant
Great American Roofing
03.2000 - 03.2008
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Cashier
Kroger
07.1997 - 03.2000
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associate of Science - Behavioral Sciences
San Jacinto College
Pasadena, TX05-2002
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Coaching and mentoring
- Work planning
- Goal setting
- Conflict resolution
Timeline
Team Leader
Walmart
10.2024 - Current
CPS Investigator
State of Texas
07.2016 - 05.2024
Restaurant Manager
Fuzzy Taco Shop
02.2014 - 05.2016
Office Manager
The Writing Academy
07.2008 - 05.2016
Office Assistant
Great American Roofing
03.2000 - 03.2008
Cashier
Kroger
07.1997 - 03.2000
Associate of Science - Behavioral Sciences
San Jacinto College
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