Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sandy Soler

Sandy Soler

Plainfield,NJ

Summary

Skilled Installation Technician and Truck Driver with a proven track record at XPO, enhancing customer satisfaction and safety standards. Expert in equipment installation and power tools operation, coupled with exceptional troubleshooting and customer service skills. Achieved significant process improvements and productivity increases, ensuring seamless project completions and maintaining a clean driving record.

Overview

8
8
years of professional experience

Work History

Installation Technician

XPO
06.2017 - 02.2025
  • Actively participated in team meetings, contributing valuable input toward process improvements and increased productivity.
  • Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
  • Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
  • Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
  • Completed installations within deadlines, adhering to company policies and safety guidelines.
  • Enhanced customer satisfaction by providing efficient installation services and timely resolution of issues.
  • Installed and configured new equipment and systems according to company standards.
  • Scheduled and performed maintenance, repair and upgrades of existing equipment and systems.
  • Collaborated with sales teams to ensure seamless transition from sales to installation, enhancing overall customer experience.
  • Reduced service callbacks by ensuring accurate installations and proper equipment testing.
  • Received positive feedback from clients for exceptional problem-solving skills during challenging installations.
  • Maintained updated knowledge of all equipment, products, and services to properly educate customers.

Truck Driver

Subcontractor for XPO
06.2017 - 02.2025
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
  • Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
  • Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
  • Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
  • Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
  • Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
  • Optimized vehicle performance by diligently monitoring and addressing any maintenance issues, prolonging the truck''s lifespan and reducing costly repairs.
  • Streamlined trip logs, expense reports, and other paperwork to ensure accurate records were maintained for compliance purposes.

Education

Dominican Republic
Dominican Republic

Skills

  • Equipment installation
  • Power tools operation
  • Worksite safety
  • Customer service
  • Troubleshooting skills
  • Field service
  • Problem analysis
  • Repair services
  • Installation planning

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Installation Technician

XPO
06.2017 - 02.2025

Truck Driver

Subcontractor for XPO
06.2017 - 02.2025

Dominican Republic

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Sandy Soler