Summary
Overview
Work History
Education
Skills
Timeline
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Sandy Stillman

Phoenixville,PA

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.

Overview

11
11
years of professional experience

Work History

Part-time Cashier/Customer Service Cashier

Wawa Food Markets Store #8024
Phoenixville, Pennsylvania
10.2014 - 04.2025
  • Processed customer transactions accurately and efficiently at a busy convenience store.
  • Managed cash register operations, ensuring smooth checkout experiences for customers.
  • Assisted customers with product inquiries and provided excellent service throughout interactions.
  • Maintained cleanliness and organization of the checkout area to enhance customer satisfaction.
  • Collaborated with team members to ensure efficient stock replenishment during peak hours.
  • Resolved customer complaints promptly, fostering a positive shopping environment for all patrons.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Stocked shelves with merchandise when needed.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Processed sales transactions to prevent long customer wait times.
  • Answered customer inquiries regarding store policies and procedures.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Helped with purchases and signed customers up for rewards program.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Discounted purchases by scanning and redeeming coupons.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Maintained work area and kept cash drawer organized.
  • Processed customer payments quickly and returned exact change and receipts.
  • Built and maintained productive relationships with employees.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Checked personal identifications during alcohol and tobacco sales.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Operated cash register and processed customer transactions efficiently.
  • Provided excellent customer service and resolved inquiries promptly.
  • Maintained cleanliness of checkout area and ensured product displays were organized.
  • Assisted customers with product selections and offered recommendations as needed.
  • Handled cash, credit, and debit transactions while ensuring accuracy in payment processing.
  • Educated customers on loyalty programs to enhance their shopping experience.
  • Managed inventory levels at checkout and reported low stock to management promptly.
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Collected credit card and cash payments to complete transactions for customer orders.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Balanced cash drawers at the end of each shift.
  • Complied with all health and safety regulations while performing job duties.
  • Informed customers of in-store promotions or pricing specials.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Assisted customers with locating merchandise within the store.
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained cleanliness and organization of checkout areas and merchandise displays.
  • Handled cash, credit, and debit transactions with accuracy and integrity.

Education

High School Diploma -

Schuylkill School
Phoenixville, PA
05-1962

Skills

  • Cash register operations
  • Point-of-sale systems
  • Transaction processing
  • Inventory management
  • Customer service
  • Sales transactions

Timeline

Part-time Cashier/Customer Service Cashier

Wawa Food Markets Store #8024
10.2014 - 04.2025

High School Diploma -

Schuylkill School