Sandy Uhler
Spring,TX
Summary
Seasoned, organized and customer-oriented professional with demonstrated expertise in front desk service along with a verifiable track record in driving office administrative procedures, enhancing operational workflow and promptly addressing customer needs to ensure customer satisfaction and repeat business. Proactively handles all office administrative processes including screening calls, data entry, planning meetings, appointment scheduling, composing documents, maintaining an accurate filing system, sorting mail, ordering office supplies and organizing offices for efficiency. Comprehensive knowledge of accounting principles, payment posting, billing, expense reports and issuing invoices. Skilled in handling office correspondence, client travel itineraries, bank deposits, payment processing and document translations. Adroit in closing several sales deals including coordinating dispatch, product promotion and ordering of parts. Articulate communicator with a strong work ethic, teamwork, problem-solving and interpersonal skills.
Overview
5
5
years of professional experience
Work History
Assistant Teacher
Primrose Schools
04.2023 - Current
- Completed daily reports, meal count sheets, and attendance logs.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Supported student physical, mental, and social development using classroom games and activities.
- Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
- Monitored and reported student progress and development, offering mentoring as needed.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Supervised recess, lunch and daily student intake and dismissal.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Adapted teaching methods and materials to meet students' varying needs.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Helped students explore concepts with engaging, learning-focused activities.
Server
Grab N' Go Tacos
11.2022 - 03.2023
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Inspected dishes and utensils for cleanliness.
Assistant Manager
USA Money Express
03.2021 - 10.2022
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Conducted performance evaluations and provided constructive feedback to employees.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Assistant Store Manager
Basilio Appliances
02.2020 - 01.2021
- Managed appliances sales process by driving sales initiatives and business strategies to improve revenue generation
- Provided exceptional customer services by understanding client requirements and assisting them in choosing the best options
- Formulated and led presales technical/functional support activity to prospective clients
- Closed several sales deals and exceeded sales quota, profit goal and market share goals
- Monitored inventory and ensure prompt ordering of parts to replenish goods
- Responsible for cash/check transactions, payment processing and invoicing
- Contributed to business development by integrating an online sales process
Administrative Assistant
Cartorio Brazil USA
09.2019 - 05.2020
- Responsible for assisting in the preparation of letters of attorneys, immigration paperwork and organizing documents
- Ran executive errands including ordering food and other personal needs
- Maintained inventory of office supplies and placed orders.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Assisted with call handling, filing and office documentation
Education
High School Diploma -
Monarch High School
Coconut Creek, FL05-2019
Skills
Office Administration
Front Desk Service
Call Handling
Mail/Memo Composition
Correspondence Handling
Filing & Documentation
Meetings/Travel Arrangements Expense Reporting
Invoicing/ Payment Processing Office Operation
Budgeting/ Cash Deposit
Order Processing
Issue Resolution
Problem-Solving
Translation Services
Customer Service
Teamwork/Organization Skills Data Entry
Communication
Languages
English
Native or Bilingual
Spanish
Professional Working
Portuguese
Native or Bilingual
Timeline
Assistant Teacher
Primrose Schools
04.2023 - Current
Server
Grab N' Go Tacos
11.2022 - 03.2023
Assistant Manager
USA Money Express
03.2021 - 10.2022
Assistant Store Manager
Basilio Appliances
02.2020 - 01.2021
Administrative Assistant
Cartorio Brazil USA
09.2019 - 05.2020
High School Diploma -
Monarch High School
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