Sandy Vongjith Vang
Stockton,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Phlebotomy Intern
St Joseph Medical Center, Dignity Health
03.2024 - 03.2024
- Verify patient identification prior to specimen collection
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needle and straight needles.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Verified quality of specimens by centrifuging specimens for logistics courier to pickup
- Labeled and digitally recorded specimen following collection
- Cleaned and restocked equipment at blood collection stations
- Proper disposal of needles, sharps and medical waste
Patient Care Coordinator
Motion Physical Therapy
10.2017 - 03.2021
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Assisted patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Answered incoming calls, scheduled appointments and filed medical records.
- Verified patient insurance eligibility and entered patient information into system.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
Medical Receptionist
Kodiak Island Medical Associates
01.2014 - 07.2017
- Medical Receptionist to 10 providers (Doctor, Physician Assistant and Nurse Practitioner)
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Managed high call volumes, directing calls to appropriate departments while maintaining polite and professional demeanor.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
- Reduced no-shows by implementing appointment reminder system through phone calls or text messages.
- Placed new supply orders, managed inventory and restocked clerical spaces.
Education
Certificate - Certified Phlebotomy Technician (CPT)
San Joaquin Delta College
Stockton, CA12.2023
High School Diploma -
Ronald E. Mcnair High School
Stockton, CA05.2009
Skills
- Critical Thinking Skills
- HIPAA Compliance
- Organizational Skills
- Appointment Scheduling
Timeline
Phlebotomy Intern
St Joseph Medical Center, Dignity Health
03.2024 - 03.2024
Patient Care Coordinator
Motion Physical Therapy
10.2017 - 03.2021
Medical Receptionist
Kodiak Island Medical Associates
01.2014 - 07.2017
Certificate - Certified Phlebotomy Technician (CPT)
San Joaquin Delta College
High School Diploma -
Ronald E. Mcnair High School
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