Sandy Vongjith Vang
Stockton,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Phlebotomy Intern
St Joseph Medical Center, Dignity Health
Stockton, CA
03.2024 - 03.2024
- Verify patient identification prior to specimen collection
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needle and straight needles.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Verified quality of specimens by centrifuging specimens for logistics courier to pickup
- Labeled and digitally recorded specimen following collection
- Cleaned and restocked equipment at blood collection stations
- Proper disposal of needles, sharps and medical waste
Patient Care Coordinator
Motion Physical Therapy
Stockton, CA
10.2017 - 03.2021
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Assisted patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Answered incoming calls, scheduled appointments and filed medical records.
- Verified patient insurance eligibility and entered patient information into system.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
Medical Receptionist
Kodiak Island Medical Associates
Kodiak, AK
01.2014 - 07.2017
- Medical Receptionist to 10 providers (Doctor, Physician Assistant and Nurse Practitioner)
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Managed high call volumes, directing calls to appropriate departments while maintaining polite and professional demeanor.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
- Reduced no-shows by implementing appointment reminder system through phone calls or text messages.
- Placed new supply orders, managed inventory and restocked clerical spaces.
Education
Certificate - Certified Phlebotomy Technician (CPT)
San Joaquin Delta College
Stockton, CA12.2023
High School Diploma -
Ronald E. Mcnair High School
Stockton, CA05.2009
Skills
- Critical Thinking Skills
- HIPAA Compliance
- Organizational Skills
- Appointment Scheduling
Timeline
Phlebotomy Intern
St Joseph Medical Center, Dignity Health
03.2024 - 03.2024
Patient Care Coordinator
Motion Physical Therapy
10.2017 - 03.2021
Medical Receptionist
Kodiak Island Medical Associates
01.2014 - 07.2017
Certificate - Certified Phlebotomy Technician (CPT)
San Joaquin Delta College
High School Diploma -
Ronald E. Mcnair High School