I am a result driven professional with a strong background in customer service and detailed oriented. I am a team player and committed to promoting a safe and efficient workplace.
Overview
6
6
years of professional experience
Work History
Construction Flagger
Laborers International Union of North America Lo #1058
Pittsburgh, PA
08.2024 - Current
Directed traffic flow to ensure safety in construction zones.
Set up and maintained signage for optimal visibility and compliance.
Communicated effectively with team members and drivers to prevent accidents.
Facilitated smooth traffic transitions by expertly utilizing two-way radios for precise communication with coworkers at opposite ends of the construction zone.
Ensured compliance with road safety regulations by strictly adhering to established guidelines and procedures.
Department Manager
Boscovs Dept Store LLC
Niles, OH
05.2023 - 08.2024
Oversaw daily operations, ensuring efficient workflow and adherence to company policies.
Trained and mentored staff to enhance performance and improve customer service standards.
Implemented inventory management systems, optimizing stock levels and reducing discrepancies.
Analyzed sales data to identify trends, informing strategic decisions for product placement.
Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
Footwear Stockroom Associate
Boscovs Dept Store LLC
Niles OH
09.2021 - 05.2023
Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Executed daily sales transactions using point-of-sale systems with precision and efficiency.
Participated in promotional events to enhance customer engagement and drive sales performance.
Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
Correctional Officer
Trumbull Correctional Institution
Leavittsburg, OH
01.2020 - 09.2021
Supervised daily activities of inmates to ensure safety and compliance with institutional regulations.
Conducted regular security checks to identify and mitigate potential risks within facility.
Implemented conflict resolution techniques to de-escalate tense situations among inmates.
Trained new correctional officers on policies, procedures, and emergency protocols.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Conducted routine and emergency head counts.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Education
Stenographic
DuBois Business College
DuBois PA
06-1995
High School Diploma -
Union High School
Rimersburg PA
06-1994
Skills
File organization
Maintaining records
Typing speed
Filing systems
Mail processing
Confidentiality handling
Transcription services
Report preparation
Proofreading documents
Organizing and categorizing
Customer service
Timeline
Construction Flagger
Laborers International Union of North America Lo #1058