Yi Hsuan Huang
Brooklyn,NY
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Part-Time Social Media Assistant
Patti Woods Interiors
03.2022 - 03.2023
- Contribute to social media growth by crafting engaging daily content (posts, stories, reels) and fostering audience interaction
- Utilize keyword optimization strategies and edit visual content to enhance brand presence and reach.
- Boosted customer engagement through regular posting of relevant and interactive content on various social media platforms.
Volunteer Staff
UAB Medicine
02.2021 - 02.2021
- Assisted with the verification and confirmation of information for individuals receiving vaccinations, ensuring accurate documentation and adherence to protocols
- Meticulously completed vaccination record cards and provided comprehensive post-vaccination guidance, including instructions on how to monitor and respond to potential adverse reactions, prioritizing patient safety and well-being.
Part-time Recruiting Assistant
New York Life
05.2019 - 08.2019
- Sourced qualified candidates for a variety of open positions through online job boards, professional networking platforms, and employee referrals
- Conducted initial phone screenings to assess candidate skills and experience alignment with job requirements
- Managed candidate communication throughout the recruitment process, keeping them informed of interview updates and job offers
- Scheduled interviews with hiring managers and coordinated logistics.
Salesperson
TAIWAN KEIOH CO., LTD.
10.2016 - 06.2018
- Remain at the forefront of the electronics industry by continuously updating our knowledge of new materials and market trends
- Actively engage with clients, both existing and potential, through regular communication, fostering strong relationships, and exploring opportunities in diverse industries
- First annual achievement from 100 thousand increased to 2 million (TWD)
- Second annual achievement from 500 thousand increased to 4 million (TWD).
International Trade Salesperson
GO YEN Chemical Industrial Co., Ltd
04.2015 - 09.2016
- Managed the company's Alibaba platform, including handling Request for Quotations (RFQs), responding to inquiries, overseeing product listings, engaging with potential buyers, and designing an effective homepage
- Actively sourced and cultivated new client relationships across diverse regions while simultaneously nurturing existing accounts, ensuring consistently excellent customer engagement and retention through strategic relationship management
- Facilitated international trade by coordinating the export of goods to overseas markets and keeping customers informed about the latest product updates and information, fostering transparent communication and customer satisfaction
- Through dedicated efforts, my first year in Go Yen company successfully increased the annual achievement from 500 thousand to nearly 5 million TWD (Taiwan New Dollar).
Volunteer Translator
Manila Economic and Cultural Office
12.2014 - 12.2014
- Actively promoting Palawan as a tourist destination to Taiwanese partners during the Philippine Tourism Business Mission.
Part-Time Administrative Assistant
TC Bank
06.2014 - 09.2014
- Customer Service: Greeting customers, answering phones, addressing inquiries, and providing information about bank products and services
- Administrative Tasks: Maintaining files, ordering supplies, scheduling appointments/meetings
- Office Management: Receiving and distributing mail/packages, maintaining office equipment, ensuring office supplies are well-stocked.
Part-Time Administrative Assistant
Wenzao Ursuline University of languages Department of International Business Office
02.2014 - 05.2014
- Administrative Tasks: Maintaining files and records, preparing reports and correspondence
- Receptionist: Welcome and greet visitors in a friendly and professional manner.
Part-Time Retail Sales Associate
Matsusei Supermarket
06.2012 - 09.2012
- Provided exceptional customer service to a high volume of customers
- Maintained a clean and organized store environment, restocking shelves, rotating inventory, and ensuring proper product placement
- Assisted customers with locating products, answering questions about product information, and offering recommendations
- Contributed to a positive team environment, collaborating effectively with colleagues to achieve departmental goals.
Education
Bachelor of Arts - International Business Administration
06.2016
Skills
- Customer service
- Customer Relationship Management
- Communication skills
- Sales Support
- Sales Experience
- Retail Sales
- Time management
- Administrative Assistant
- Bilingual
- Microsoft word
- Microsoft excel
- Level C technician for accounting
- Social Media Posting
- Level C technician for Chain Store Service
- Social Media Platforms
Languages
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Work Preference
Work Type
Full TimePart TimeContract WorkLocation Preference
RemoteHybridImportant To Me
Work-life balance401k matchPaid time offCareer advancementHealthcare benefitsCompany CultureWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Part-Time Social Media Assistant - Patti Woods Interiors
03.2022 - 03.2023
Volunteer Staff - UAB Medicine
02.2021 - 02.2021
Part-time Recruiting Assistant - New York Life
05.2019 - 08.2019
Salesperson - TAIWAN KEIOH CO., LTD.
10.2016 - 06.2018
International Trade Salesperson - GO YEN Chemical Industrial Co., Ltd
04.2015 - 09.2016
Volunteer Translator - Manila Economic and Cultural Office
12.2014 - 12.2014
Part-Time Administrative Assistant - TC Bank
06.2014 - 09.2014
Part-Time Administrative Assistant - Wenzao Ursuline University of languages Department of International Business Office
02.2014 - 05.2014
Part-Time Retail Sales Associate - Matsusei Supermarket
06.2012 - 09.2012
Wenzao Ursuline University of Language - Bachelor of Arts, International Business Administration