Sane Chen

Accomplished Service Manager at Chipotle with expertise in customer service management, inventory control, and operational efficiency. Improved customer satisfaction through innovative service strategies, contributing to revenue growth. Adept at relationship building and analytical thinking, with a proven track record of enhancing service delivery and streamlining operations. Strong leader who fosters collaboration and empowers teams, creating an engaging and productive work environment. Skilled in problem-solving, conflict resolution, and process optimization, ensuring seamless day-to-day operations. Experienced in utilizing data-driven insights to improve efficiency, with proficiency in Excel and a growing expertise in data analytics.

Aspiring data analyst passionate about leveraging analytical skills to drive business improvements. Eager to transition into data-driven decision-making, combining leadership experience with technical skills to optimize processes and enhance organizational performance. Bilingual in English and Cantonese, with a commitment to continuous learning and professional growth.

• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Supervised team of 50+ staff members.
• Identified and resolved store KPI challenges, contributing to the store ranking among the top 2 locations in the region.
• Enrolled in "PathStreams Business Analytics and Operations" to strengthen knowledge in project management.
• Working towards Comptia A+ & Net + & ITF+ to develop a strong foundation in technical proficiency in computer systems, troubleshooting, and network infrastructure.

PathStream "Business Analytics and Operations