Proven educator and healthcare professional with a track record of enhancing student learning and patient care at Mercy College of Health Sciences and The Iowa Clinic. Specializes in classroom management, patient advocacy, adept in medical terminology and technology. Significantly improved curriculum effectiveness and patient satisfaction through innovative teaching and clinical support. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Adjunct Faculty Member
Mercy College Of Health Sciences
07.2022 - Current
Utilized various teaching methodologies to accommodate different learning styles within the classroom setting.
Engaged students with insightful and compelling classroom discussion of topics relevant to coursework to boost student learning and retention.
Collaborated with department head to create dynamic, ongoing curriculum development, and instruction improvement program.
Organized, prepared, and revised Medical Assisting Clinical Procedures course material and applied technological options for online and course-related software.
Collaborated with faculty members across disciplines to create interdisciplinary courses or programs.
Studied program needs and enhanced content and teaching methods to better communicate material.
Promoted a positive learning environment through open communication and constructive feedback.
Boosted course effectiveness by collaborating with colleagues to revise curricula and assessment methods.
Identified academic strengths and obstacles and developed instructional techniques to accommodate different learning styles.
Met with students to dispense study and career advice and provide guidance and potential opportunities within chosen field.
Impartially evaluated papers, projects and homework assignments of students, delegating grading to teaching assistants when appropriate.
Created positive and safe learning environment for students by setting and enforcing classroom code of conduct.
Evaluated and supervised student activities and performance levels to provide reports on academic progress.
Clinical Assistant
The Iowa Clinic
01.2018 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
Assisted patients with basic care needs.
Ensured accurate documentation of vital signs, symptoms, and medical histories for informed decision-making by healthcare providers.
Assisted in minor surgical procedures under direct supervision of MD, ensuring patient safety and comfort.
Provided compassionate support to patients undergoing challenging treatments or experiencing emotional distress related to their condition.
Collaborated with other clinical staff to implement quality improvement initiatives that enhanced overall clinic performance metrics.
Oriented and trained new staff on proper procedures and policies.
Completed EKGs and other tests based on patient presentation in office.
Contributed to a positive clinic environment by maintaining cleanliness and organization in examination rooms.
Managed inventory levels of medical supplies within the clinic setting, ensuring adequate stock availability for seamless daily operations.
Expedited prescription refills for patients under the supervision of healthcare providers, reducing medication lapses.
Education
Master of Science - Health Administration
Purdue Global University
Des Moines, IA
01.2025
Bachelor of Science - Health Administration
Purdue Global University
Des Moines, IA
02.2022
Associate of Applied Science - Medical Assisting
Kaplan University
Davenport, IA
08.2014
Skills
Teaching Effectiveness
Classroom Management
Active learning techniques
Academic Integrity
Diversity awareness
Student Mentoring
Problem-solving aptitude
Professional Demeanor
Patient Care Coordination
Medical Terminology
Clinical Support
Inventory Management
Knowledgeable in EPIC, Allscripts, Altera, Greenway systems
Medical Equipment Operation
Patient Advocacy
Healthcare Team Collaboration
Medication Administration
Vaccination Administration
CPR
Patient-focused care
Certification
Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
Basic Life Support (BLS) - American Heart Association.
Mandatory Reporter Certified
Timeline
Adjunct Faculty Member
Mercy College Of Health Sciences
07.2022 - Current
Clinical Assistant
The Iowa Clinic
01.2018 - Current
Master of Science - Health Administration
Purdue Global University
Bachelor of Science - Health Administration
Purdue Global University
Associate of Applied Science - Medical Assisting
Kaplan University
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