Detail-oriented and results-driven financial professional with 10 years of experience in banking compliance and customer service. Proven ability to conduct end-to-end KYC reviews, CDD, and risk assessments for business and commercial banking, ensuring full compliance with internal, global regulatory frameworks.
Overview
11
11
years of professional experience
Work History
Senior Financial Risk Analyst
Citibank
New York
01.2018 - 11.2025
Conducted comprehensive end-to-end KYC reviews for domestic and international business clients across all risk levels, ensuring compliance with regulatory requirements and Citi standards.
Executed in-depth reviews of over 10 different client types, identifying key vulnerabilities, mitigating risk, and suggesting preventative measures.
Analyzed client confidential information, identifying discrepancies, and ensuring adherence to foreign and domestic authorities.
Successfully managed a portfolio of 1,000 high-risk clients, mitigating potential risks, and improving due diligence processes.
Trains new hires on KYC procedures, enhancing team efficiency and knowledge retention.
Owned and executed outreach transitions to offshore call centers for KYC entity clients.
Lead the ongoing transition from manual processing to full automation, resulting in a 50% decrease in duplication and a 20% increase in processing time for FinCEN lending and trade.
Collaborated with compliance teams to review and update KYC forms in line with evolving regulatory requirements.
Collaborated with cross-functional teams to enhance risk management strategies.
Analyzed risk data to identify potential vulnerabilities in financial processes.
Bank Teller
Citibank
New York
09.2014 - 01.2018
Processed high-volume cash and check transactions with accuracy and efficiency, while ensuring compliance with banking policies.
Maintained a 100% audit compliance record by adhering to cash handling and security protocols.
Provided exceptional customer service by resolving inquiries and educating clients on banking products and services.
Assisted the branch manager with operational responsibilities, which include going over open accounts, ordering bank cash, verifying end-of-day proof, and making sure all required end-of-day documents are included.
Education
AA - Psychology
Bronx Community College
The Bronx, NY
The Bronx, NY
Skills
KYC/AML compliance
Risk assessment
Data analysis
Adverse media and negative news screening
Transaction monitoring
Customer due diligence (CDD) and enhanced due diligence (EDD)
Customer service
References
Available upon request.
Leadership Experience
Participated in procedural meetings to review policy updates and effectively communicated changes to the team, ensuring smooth implementation.
Mentored junior risk analysts, guiding them in best practices in financial modeling and risk assessment reducing operational risk scores by 20% through the implementation of improved risk management strategies.
Managed cross-functional projects, collaborating effectively with stakeholders to identify, assess, and mitigate potential risks.
Took the lead on FinCEN Lending/Trades and partnered with procedures to enhance the streamlining processes eliminating redundancies across teams and reducing over-customization.
Orchestrated the Team validation calls ensuring releases are rolled out seamlessly.
Active member of the 2023 Voice of Employee program; collaborated with senior management to pilot departmental initiatives and process improvements.