Sanetra Smith
Memphis,TN
Summary
Experienced in customer service with a talent for efficiently addressing and resolving issues. Skilled in team collaboration to achieve positive results. Reliable and adaptable with strong communication and problem-solving abilities. Proficient in inventory management and optimization, utilizing advanced methods to maintain accurate stock levels and streamline processes. Demonstrated track record of effective collaboration and ability to adapt to changing needs.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Inventory Control Clerk
KPower Global Logistics
10.2019 - 04.2024
- Maintained up-to -date inventory records through regular checks
- Moved shipment materials to and from designated areas using lift and hand trucks.
Assistant Manager
Popeye’s Chicken
11.2012 - 09.2018
- Supervised daily operations to ensure adherence of company standards and policies.
- Trained and mentored staff on customer service excellence and food safety protocols.
Shift Lead
Five Guy’s
07.2015 - 09.2016
- Helped store management meet standards of service and quality in daily operations.
- Completed store opening and closing procedures and balanced tills.
Assistant Manager
Kentucky Fried Chicken
08.2005 - 04.2010
- Supervised daily operations to ensure efficient service and adherence to company standards.
- Trained and mentored new team members on operational procedures and customer service excellence.
Education
Associate of Applied Science - Business
Southwest Community College
Memphis, TNSkills
- Database management
- Microsoft outlook
- Cycle counting
- Warehouse operations
- Equipment operation
- Interpersonal and written communication
- Call management
- Account updating
- Complaint resolution
Certification
Serve Safe Certification
Timeline
Inventory Control Clerk
KPower Global Logistics
10.2019 - 04.2024
Shift Lead
Five Guy’s
07.2015 - 09.2016
Assistant Manager
Popeye’s Chicken
11.2012 - 09.2018
Assistant Manager
Kentucky Fried Chicken
08.2005 - 04.2010
Associate of Applied Science - Business
Southwest Community College
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