Sanford Sweet
Granite Falls Swim & Athletic
Rolesville,North Carolina
3
years of professional experience
Dynamic and results-driven professional with experience at Granite Falls Swim & Athletic, excelling in customer service and cash register maintenance. Proven ability to enhance customer satisfaction through effective conflict resolution and team collaboration, while maintaining a clean and organized environment. Committed to achieving operational excellence and fostering positive guest experiences. I Was an 2A/3A/4A all conference football player, showing that I am determined and will get things done. I made the North Carolina State championship for wrestling showing that I am very persistent and able to do multiple things at once.
Work History
Food Counter Cashier/ Cook
1 Year 5 Months- Processed customer transactions efficiently at point-of-sale system.
- Maintained accurate cash drawer and balanced daily sales records.
- Assisted customers with inquiries, providing exceptional service and support.
- Managed inventory levels by restocking merchandise in a timely manner.
- Collaborated with team members to enhance workflow and customer experience.
- Trained new cashiers on operational procedures and company policies.
- Implemented strategies to address customer feedback, improving satisfaction rates.
- Enforced health and safety protocols to maintain a clean, safe environment.
Host/busser
2 Years 3 Months- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservations and waitlists using restaurant management software.
- Monitored dining area for cleanliness and ensured timely table turnover.
- Communicated effectively with kitchen and service staff to coordinate guest needs.
- Assisted in training new hosts on customer service protocols and procedures.
- Resolved guest inquiries and complaints to enhance overall dining experience.
Education
High School Diploma
Skills
Dependability
Cleanliness
Active learning
Maintaining composure
Persistence
Judgment and decision making
Upselling strategies
Cash register maintenance
Negotiation
Reading comprehension
Coordination
Social perceptiveness
Cross-selling techniques
Goal orientation
Customer service
Attention to detail
Customer assistance
Multitasking and organization
Time management skills
Cleaning and sanitizing
Clear communication
Team collaboration
Written and verbal communication
Product knowledge
Conflict resolution
Inventory restocking
Timeline
Food Counter Cashier/ Cook
Granite Falls Swim & Athletic
05.2025 - CurrentRead More
Host/busser
Metro Diner
08.2023 - 11.2025Read More
Wake Preparatory Academy
High School Diploma
Read More