Dedicated retail professional with expertise in customer assistance, cash handling, and inventory management. Committed to enhancing customer satisfaction and operational efficiency through exceptional service and team collaboration.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Retail Worker
Angelic
Conroe, Texas
06.2025 - Current
Assisted customers in selecting products and answering questions about features.
Ensured store cleanliness and organized merchandise to enhance shopping experience.
Processed transactions accurately using point-of-sale systems.
Collaborated with team members to restock inventory efficiently.
Provided information on promotions and sales to enhance customer experience.
Handled customer complaints with patience and professionalism.
Participated in training new staff on operational procedures and product knowledge.
Monitored inventory levels and reported discrepancies to management promptly.
Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
Maintained an organized store environment by restocking shelves and organizing displays.
Stocked, replenished, and organized inventory to keep store merchandise fresh.
Greeted customers, identified their needs and provided assistance with product selection.
Managed cash register operations using POS system and processed sales and returns.
Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Delivered excellent customer service by answering questions, resolving issues, and professionally addressing complaints to foster customer satisfaction.
Supported other departments within the store when needed during busy periods or shortages in staff.
Initiated friendly conversation with customers to determine level of assistance required.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Engaged positively with each customer, providing professional, and polite support for sales and service needs.
Assisted shoppers by providing information on merchandise and product features to facilitate informed purchasing decisions.
Processed returns and exchanges according to company policies while maintaining positive customer relations.
Helped customers by answering questions and locating merchandise.
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Followed company policies, rules and procedures to promote company goals and maintain safety.
Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise.
Assisted in ringing up sales at registers and bagging merchandise.
Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
Supported managers with organizing store and showcasing new items in eye-catching displays.
Assisted customers in loading purchased equipment.
Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
Built customer loyalty by engaging with and identifying product needs of customers.
Assisted in inventory management by stocking shelves, organizing merchandise and tracking sales data.
Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
Warehouse Packer
Top DOG Fireworks
Tomball, Texas
06.2025 - Current
Packaged fireworks accurately for safe distribution to customers.
Organized inventory to streamline warehouse operations and reduce retrieval time.
Followed safety protocols to ensure a secure working environment.
Assisted in unloading and storing incoming shipments to ensure timely availability of products.
Collaborated with team members to improve workflow and meet daily production targets.
Conducted quality checks on packaged products before shipment.
Applied shipping labels to boxes, containers, and pallets in the warehouse.
Prepared orders by processing requests, pulling materials, packing boxes, and placing orders in delivery area.
Used pallet jacks to move items to and from warehouse locations.
Followed safety policies, procedures and guidelines to prevent and reduce accidents and injuries.
Maintained cleanliness of warehouse by sweeping floors, removing debris and dusting shelves.
Worked additional hours and shifts to meet tight deadlines during peak periods.
Verified accuracy of items picked against packing list.
Inspected finished product packaging for quality assurance before sending out orders.
Utilized proper techniques for lifting, packing and handling heavy objects.
Assembled and packed orders to meet customer specifications.
Assembled cartons, crates, and containers to prepare for shipping.
Arranged cartons on pallets, considering size and weight for safe stacking.
Reported any damages or discrepancies observed during operations to supervisor.
Inspected outgoing shipments to maintain quality assurance standards.
Organized warehouse inventory and stocked shelves with incoming deliveries.
Gathered empty pallets for recycling or disposal based on company guidelines.
Used tools, sprayers and cleaning solutions to disinfect work areas.
Trained new employees regarding warehouse procedures and standards.
Stretched wrap and moved skids to finished goods staging area.
Provided support in receiving large shipments by breaking down bulk cases into smaller quantities.
Resolved packing issues promptly to avoid delays in the shipping process.
Collaborated with team members to achieve daily production goals.
Followed safety procedures while operating machinery and equipment.
Kept work areas clean, neat and organized for optimal productivity and worker safety.
Landscaping Assistant
Lawn God
Fort Walton Beach, Florida
02.2022 - 05.2025
Assisted in landscape design and layout for residential and commercial properties.
Operated landscaping equipment including mowers, trimmers, and blowers efficiently.
Prepared soil and planted flowers, shrubs, and trees according to design plans.
Maintained cleanliness of job sites by removing debris and managing waste disposal.
Collaborated with team members to execute landscaping projects on schedule.
Addressed client inquiries and concerns promptly to ensure satisfaction and enhance customer relationships.
Monitored plant health and applied fertilizers or pesticides for maintenance.
Assisted in training new employees on equipment use and landscaping techniques.
Operated a variety of landscaping equipment including mowers, edgers, trimmers, blowers and hedge clippers.
Mowed lawns, trimmed shrubs and trees, and applied fertilizers as needed.
Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
Planted flowers, grasses, shrubs and trees following specified layouts.
Followed safety protocols while operating machinery or working with hazardous materials.
Provided assistance with irrigation system repairs and maintenance.
Weeded flower beds and maintained plantings to ensure aesthetic appeal.
Ensured proper storage of tools and equipment after use each day.
Spread mulch around plants to help retain moisture in soil.
Delivered supplies such as soil amendments, fertilizer bags, plants, to job sites.
Inspected landscaped areas for signs of insect infestation or disease problems.
Assisted in scheduling weekly landscaping projects and tasks to meet deadlines.
Repaired walkways and patios using bricks, pavers or other materials as required.
Monitored weather conditions throughout the day so that outdoor jobs could be completed safely.
Installed outdoor lighting systems according to manufacturer specifications.
Set up barriers such as fencing or snow fences to protect gardens from animals or wind damage.
Installed block and stone décor according to plans and specifications.
Contributed to weekly staff meetings to align on project goals and improve team coordination.
Sprayed herbicides or pesticides when necessary to control weeds or pests.
Assisted in the development of landscape designs and plans.
Transported materials between job sites using company vehicles or trailers.
Cut and trimmed lawns using power mowers and edgers.
Cleared pathways of overgrowth, debris, and snow to reduce hazards.
Followed planned landscaping designs to lay sod, seed grass or plant flowers and foliage.
Operated landscaping equipment to maintain grounds and remove trees.
Used hand tools to break up clumps of dirt, transplant seedlings and mix in fertilizers.
Trimmed shrubbery and trees to help plants produce more flowers and fruit to benefit wildlife.
Performed preventative maintenance to keep equipment in excellent working condition.
Built pergolas, retaining walls, decks, and large, and small scale water features to enhance grounds.
Answered customer questions regarding care and general knowledge of landscape.
Applied mulch and burlap coverings to bushes and trees for winter.
Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels.
Performed erosion control measures to protect landscape features and surrounding areas.
Assisted in budgeting and quoting landscaping projects, including labor, materials, and timelines.
Trimmed or edged around flower beds, walks, or walls.
Raked, mulched, and composted leaves to enhance soil quality and reduce waste.
Provided proper upkeep of planters, paved areas or other grounds features.
Watered lawns, plants, or trees, using sprinkler systems or watering cans as part of overall maintenance plan.
Winterized irrigation systems and restarted systems in spring.
Adjusted amount of water consumption using irrigation methods to prevent waste.
Built or maintained greenhouses, fences or benches,
Painter's Assistant
Ali Pro Painters
Destin, Florida
03.2017 - 02.2022
Filled cracks, holes and joints with fillers using caulking guns and putty knives.
Applied various protective coatings such as primers and preservatives to protect against rust and corrosion.
Covered surfaces with drop cloths, masking tape and paper during painting.
Utilized various types of textures on walls and ceilings to achieve specified effects or appearances.
Helped remove damaged materials and surfaces in preparation for repairs.
Maintained painting equipment by cleaning paint guns, hoses and other equipment with paint solvent.
Filled cracks and breaks in surfaces of plaster articles with putty and epoxy compounds.
Operated high air-pressure sandblasting equipment and power tools to remove rust, grease and dirt before applying paint.
Skilled at working independently and collaboratively in a team environment.
Resolved problems, improved operations and provided exceptional service.
Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Gained strong leadership skills by managing projects from start to finish.
Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.