Sang Cook
Summary
Accomplished Program/Program Manager with a proven track record at HP Inc., adept in driving cross-functional teams to meet project deadlines and budget constraints. Expert in program management and business analysis, I excel in strategic planning and stakeholder communication, significantly enhancing operational efficiency and project success. My strong verbal communication skills complement my detail-oriented approach, ensuring seamless project execution and stakeholder satisfaction.
Overview
19
19
years of professional experience
Work History
Program Manager (End-to-End Cost)
HP Inc.
11.2023 - Current
- Drive Project Updates: Collaborate with global stakeholders across North America, Asia, and Europe to prepare and deliver regular updates on project progress.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
- Meet with project stakeholders on regular basis to assess progress and make adjustments.
Cycle Planning Manager
HP Inc.
10.2020 - 11.2023
- Monitored processes and schedule to maintain product NPI for AiO Consumer Product Lines
- Communicated/Collaborated Cycle Milestones across different WW business groups.
- Strategized, communicated, and executed Technology transitions mid-cycle; ie. MSFT OS, Wlan, etc.
- Worked closely with Product Managers and System Managers to mitigate any obstacles regarding Products and Schedules.
- Drove and executed a variety of initiatives from HP Management
- Created/Improved Processes to increase Efficiency.
- Problem-solve any issues that arise.
Marketing Analysis /Ops Manager
HP Inc.
03.2011 - 11.2020
- Own/Maintained Latin America Specific and North America eCommerce Business Plan of Record (bPOR - SKU records)
- Collaborated with Latin America and eCommerce Product Managers to deliver product strategy
- Problem Solve upstream issues that caused downstream obstacles; ie. BOM misalignment, PDM issues, etc.
- Collaborated with Content team to manage Rules for the online website
- Responded to incidents quickly, troubleshot problems and corrected faults.
QA Engineer Lead/Technician
HP Inc.
04.2006 - 03.2011
- Managed team performance by training, mentoring, disciplining, and motivating employees.
- Planned, scheduled, and delegated daily work to team of employees.
- Created, managed, and maintained a project schedule that effectively meets deadlines.
- Provided performance data on mainstream computers and emerging products
- Created and developed validation tests for particular components within emerging products
- Trouble-shoot units not meeting performance requirements.
- Collaborated with product teams to quickly resolve issues impacting quality
Education
MBA - Business
Grand Canyon University
Phoenix, AZ11.2021
Bachelor of Arts - Religious Studies
UC Davis
Davis, CA06.2003
Skills
- Project Management
- Program Management
- Business Analysis
- Performance Tracking and Evaluations
- Scheduling and Coordinating
- Managing Operations and Efficiency
- MSFT Word, Office, Excel, PPT
- Cross-Functional Team Leadership
- Strong Verbal and Written Communication Skills
- Detail Oriented
CrossFit Coach (CF-1)
- CrossFit Level 1 Trainer
- Volunteer Coach at Imperial CrossFit.
- Coach 3 classes a week that range from 4-15 people.
Lean Six Sigma
- Yellow Belt
Volunteer
Peninsula Bible Church Cupertino - Cupertino, CA 2007 - 2020
Volunteer Event Organizer - Men's Retreat
- Liaison between Peninsula Bible Church and Mount Herman Conference Center
- Event Planner/Organizer for 300+ men
- Accurately managed the finances for the retreat
- Assign housing, coordinate food, and register all participants
Volunteer Youth Leader – Middle School Students
- Mentor a small group (5-10) of students
- Lead a weekly meeting with Middle School Kids (5-15 students)
- Participate in planning/attending yearly trips (Summer River Camp and Winter Camps: 40-80 students)
- Ran the Logistics and Emceed the Winter Camp trips
- Planned and Ran all the weekend games/activities
- Organize volunteer work for the students to participate in (Food Bank, Public School Clean up, etc)
Timeline
Program Manager (End-to-End Cost)
HP Inc.
11.2023 - Current
Cycle Planning Manager
HP Inc.
10.2020 - 11.2023
Marketing Analysis /Ops Manager
HP Inc.
03.2011 - 11.2020
QA Engineer Lead/Technician
HP Inc.
04.2006 - 03.2011
MBA - Business
Grand Canyon University
Bachelor of Arts - Religious Studies
UC Davis
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