Sang Lee

• Strengthened client relationships through regular communication and proactive follow-up on inquiries.
• Collaborated with team members to develop innovative solutions for complex client needs.
• 2024-generated $817,000 (from July-Dec.)

-Icon Sales: 49% of 2024 business. Goal was to

maintain 35% of the business.

• Consistently achieved the monthly sales goals and have met/close to achieve the KPI expectations.

- Average KPIs: 1.4 UPT/ $1200 AVT/ 20% Cross Selling

Feb 2018 - Dec 2018 (GUCCI Neiman Marcus) - generated $800.000 in sales.

Jan 2019 - Dec 2019 (GUCCI Dallas Galleria) - generated $1.3 M in sales with $104,055 appointments (8%).

Jan 2020 - Dec 2020 - generated $2.03M in sales with $186,291 appointments (9.1%).

Jan 2021 - Dec 2021- generated $3.08 M in sales with $454,525 appointments (14.8%). Dallas Space/ DIY event generated to $55,000.

Jan 2022 - Oct 2022 / Medical Leave (Nov 2022 - Dec 2022): generated $2.2 M in sales with $376,553 appointments (17.3%).

Jan 2023 - Dec 2023: generated $1.3M in sales with $213,195 appointments (16.4%). E-commerce sales generated to $56,415.

EXMTO/ DIY Event generated to $69,000.

• Managed 2 locations (Vista Ridge and Stonebriar) and supported 2 other additional locations (Northpark and Willowbend).
• Define and maintain individual and team sale goals
• Develop and implement strategies for client retention and new client acquisition
• Maintain an expertise in product knowledge and trends; train and communicate knowledge to all associates
• Effectively coach and mentor employees on policy, procedure, and development opportunities
• Demonstrate strong leadership by engaging and supporting employees on the sales floor.
• Visual maintenance.