Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sang Tial

Baltimore,MD

Summary

Dependable retail professional with extensive experience in cashiering, customer service, and team leadership. Proven track record as Team Leader at Walmart, effectively managing store operations and training staff. Proficient in POS systems and transaction handling, ensuring a clean and organized sales floor. Recognized for reliability and attention to detail in high-pressure environments.

Overview

3
3
years of professional experience

Work History

Cashier

Burlington
Lawton, Oklahoma
03.2025 - 07.2025
  • Processed customer transactions using point-of-sale systems with high efficiency.
  • Assisted customers in locating products and addressing inquiries promptly.
  • Handled cash, credit, and electronic payments accurately during shifts.
  • Trained new cashiers on register operations and customer service protocols.
  • Operated cash register efficiently to process various payment methods.
  • Accepted payments, issued receipts, and provided accurate change.
  • Collected payments while ensuring accuracy in change distribution.
  • Greeted customers and answered questions regarding store products and services.

Fulfillment Expert

Target
Lawton, Oklahoma
03.2025 - 07.2025
  • Collaborated with leadership to streamline fulfillment workflow processes.
  • Conducted quality checks on products prior to packaging and shipping.
  • Maintained a clean, safe work environment by adhering to safety protocols.
  • Addressed customer inquiries and concerns promptly to deliver exceptional service.

Team Lead

Walmart
Indianapolis, Indiana
07.2023 - 03.2025
  • Facilitated team meetings to align operational goals and enhance workflow efficiency.
  • Trained new staff on store policies and customer service standards, ensuring consistency.
  • Monitored inventory levels to maintain product availability and minimize stockouts.
  • Implemented promotional displays to boost customer engagement and sales.
  • Resolved customer inquiries and complaints through effective communication strategies.
  • Collaborated with management to identify and execute process improvements.
  • Delegated tasks based on individual skill sets to optimize team performance.

Server

American Seniors Communities
Indianapolis, Indiana
12.2022 - 07.2023
  • Delivered exceptional customer service to enhance dining experiences for seniors.
  • Collaborated with kitchen staff to ensure timely meal preparation and delivery.
  • Maintained cleanliness and organization of dining area throughout service hours.
  • Assisted residents with menu selections and addressed special dietary needs.
  • Trained new staff on service techniques and safety protocols for optimal performance.
  • Engaged with residents to foster a welcoming and friendly dining atmosphere.
  • Monitored tables for additional needs, ensuring prompt assistance during meals.
  • Performed opening and closing duties, including setting up the dining area and restocking supplies.

Education

High School Diploma -

Franklin Central High School
Indianapolis, IN
05-2023

Skills

  • Excellent customer service and communication
  • Fast and accurate cash handling
  • POS (Point of Sale) system operation
  • Inventory restocking and shelf organization
  • Team-oriented with strong work ethic
  • Reliable and punctual with strong time management
  • Ability to multitask in fast-paced environments
  • Conflict resolution and problem-solving
  • Knowledge of store promotions and product placement
  • Physically fit: able to lift and stand for long periods

Languages

burmese
Native/ Bilingual
English
Full Professional

Timeline

Cashier

Burlington
03.2025 - 07.2025

Fulfillment Expert

Target
03.2025 - 07.2025

Team Lead

Walmart
07.2023 - 03.2025

Server

American Seniors Communities
12.2022 - 07.2023

High School Diploma -

Franklin Central High School

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