Sangeetha Satiskumar
Dallas,Texas
Summary
Accomplished Software Engineer and System Administrator with extensive experience at HCL Technologies Ltd and Ordyn Telecommunication Pvt Ltd. Proficient in Linux RHEL and IP management, driving strategic IT planning to achieve 100% service uptime. Successfully led a team of 18, fostering innovation in telecommunications and banking applications to enhance operational efficiency. Aiming to leverage technical expertise and leadership skills in a dynamic organization.
"I am authorized to work in the US and do not require sponsorship".
Overview
5
5
years of professional experience
1
1
Certification
Work History
Software Engineer - L2 Developer & PQA
HCL Technologies Ltd
Bangalore, India
03.2010 - 02.2012
- Company Overview: This company is involved in investment banking, core banking, and Internet-based banking applications (db-Direct Internet).
- Involved in weekly meetings with the team leads regarding the aging report.
- Involved in monthly internal auditing and troubleshooting the incidents, and resolving them within SLA.
- Have functional knowledge of db-Direct Internet, which is Deutsche Bank’s Internet-based application.
- Coordinate with the team in CMMI level standard processes and Lean Process Management.
- I have been involved in the Project Quality Activity and designated as PQA.
- Stakeholders are introducing a complete hierarchy and functional process about the project to new joiners in the team.
- This company is into investment banking, core banking, and Internet-based banking applications (db-Direct Internet).
- Provided technical support and troubleshooting assistance for software users.
- Monitored software performance metrics to identify and resolve efficiency issues.
System Administration
Ordyn Telecommunication Pvt Ltd
Bangalore, India
06.2007 - 02.2010
- Company Overview: A product company in global telecommunications vendor market
- Ordyn provide innovative technology solutions for the telecommunications industry and design and manufacture optical transport, IP and Wimax products for the emerging market
- Responsible for IT Infrastructure Management & focus on smooth operation of INDIA & International network
- Responsible for documentation like Infrastructure planning, design & implementation & configuration management
- Interact with IBM team members for IT related issues and key performance indicators
- Attend weekly/monthly basis IT team performance meeting
- Prepare MOM on Monthly basis to highlight the topics discussed and circulate to all the team
- Follow up with IBM team members to close all the Incidents within SLA
- Effective strategic IT planning and oversight of IT performance
- Supervise & monitor Data Centre and Network activities
- Risk Management Functions
- Smooth run of Helpdesk operations
- Ensure always 100% uptime of IT Services in Head Office and its International Branch Offices
- Manage Team size of 18 and assignment of work & review them
- Review team’s performance and provide technical directions to team
- A product company in global telecommunications vendor market
- Ordyn provide innovative technology solutions for the telecommunications industry and design and manufacture optical transport, IP and Wimax products for the emerging market
Education
BTech - Information Technology
VLB College of Engineering & Technology
Coimbatore, India01.2006
Higher Secondary 12th Board -
St.Paul’s Matriculation Higher Secondary School
Tamil Nadu01.2002
Skills
- IT Infrastructure and Implementation Management
- Linux RHEL 4 & 5
- Quality Analyst
- Incident Management
- SLA Monitoring
- SQL Server
- Lean Management
- CMMI Model
Certification
- ITIL Certified, 90%
- RHCE - Red Hat Certified Engineer, 100%
- CCNA - Cisco Certified Network Associates, 97%
Languages
- English
- Kannada
- Tamil
Personal Information
- Nationality: Indian
- Marital Status: Married
References
References available upon request.
Timeline
Software Engineer - L2 Developer & PQA
HCL Technologies Ltd
03.2010 - 02.2012
System Administration
Ordyn Telecommunication Pvt Ltd
06.2007 - 02.2010
- ITIL Certified, 90%
- RHCE - Red Hat Certified Engineer, 100%
- CCNA - Cisco Certified Network Associates, 97%
BTech - Information Technology
VLB College of Engineering & Technology
Higher Secondary 12th Board -
St.Paul’s Matriculation Higher Secondary School
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