Sangeetha Seetharaman
Summary
- Detail-oriented professional with experience in Quality Assurance, Credit Risk Operations, and Data Analytics. Hands-on experience with manual software testing through TestPro, including test case execution, defect identification and tracking in Jira, troubleshooting login and password-related issues, requirements review, and regression and functional testing. Previous experience as a Credit Risk Officer at Standard Chartered Bank, supporting UK client accounts, reviewing and validating Special Instruction Forms (SIFs), identifying discrepancies, maintaining accurate documentation, and reporting updates to leadership. Completed a Data Analytics Fellowship with hands-on experience in SQL, Python, Excel, and Tableau, with the ability to analyze complex datasets and translate findings into meaningful business insights. Strong analytical, problem-solving, documentation, and communication skills with the ability to quickly learn new systems and processes.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Fellow
USF
Tampa, Florida
10.2025 - 06.2026
- Completed an intensive data analytics bootcamp focused on real-world problem solving.
- Analyzed complex datasets using Excel, SQL, Python, and Tableau to develop actionable recommendations.
- Applied structured frameworks to deconstruct business problems and guide analytical processes.
- Built over 30 hands-on projects, including two end-to-end capstone projects with real-world datasets.
- Developed data visualization skills to effectively communicate insights to stakeholders.
- Gained experience in statistical analysis, data wrangling, and exploratory data analysis with Python.
- Leveraged AI tools and machine learning concepts to identify patterns and support decision-making.
QA Analyst Intern
Testpro
Tampa, Florida
05.2022 - 12.2022
- Investigated and troubleshot application issues, including login, password, account creation, and authentication-related errors, to help identify the source of failures.
- Supported the QA team with manual testing of web and mobile applications across different test environments.
- Reviewed business requirements, user stories, and acceptance criteria to understand testing needs and expected application behavior.
- Created and executed manual test cases and test scenarios based on functional requirements and business workflows.
- Used Jira and Zephyr to create test cases, organize test cycles, document defects, and track issues through the defect life cycle.
- Identified, reproduced, and logged software defects with clear descriptions, test steps, expected results, and actual results.
- Performed functional, regression, smoke, sanity, integration, usability, compatibility, and cross-browser testing.
- Tested web applications and mobile applications on Windows, Android, and iOS platforms.
- Used Chrome Developer Tools to investigate application behavior and assist with troubleshooting browser and UI-related issues.
- Performed backend data validation using SQL, DBeaver, MariaDB, and SQL Developer to verify data accuracy and integrity.
- Conducted API testing using Postman to validate requests, responses, and application functionality.
- Participated in Agile/Scrum activities including sprint planning, sprint reviews, retrospectives, and team discussions.
- Collaborated with QA team members to reproduce issues, validate fixes, retest resolved defects, and ensure application quality.
- Worked independently as well as within a team to complete assigned testing activities and meet project timelines.
Credit Risk Analyst Officer
Standard Chartered Bank
Chennai , Tamilnadu
04.2008 - 05.2009
- Supported credit risk control operations for UK portfolio, maintaining accuracy, compliance, and consistency across financial and risk data.
- Handled customer calls from across UK regions, clarified requests, gathered required details, and delivered suitable support.
- Recorded customer requirements and account instructions accurately, and worked with team members to complete actions on time.
- Processed ad hoc customer requests and account changes by reviewing needs, checking information, and updating records under established procedures.
- Reviewed financial and risk data to spot discrepancies, trends, and possible exposures.
- Used AS400 systems to extract data, validate records, review accounts, and maintain financial information.
- Completed data validation and reconciliation to keep data accurate and consistent across systems.
- Worked with team members and cross-functional groups to resolve issues, support customer needs, and complete data migration work.
- Kept clear records of account updates, customer requests, and completed actions for audit and operational use.
- Supported process improvement efforts by identifying workflow gaps and contributing to stronger operating procedures.
Education
Bachelor of Commerce - Commerce And Economics
SDNB Vaishnav College For Women
Tamilnadu - India03-2008
Skills
- Statistical analysis and predictive modeling
- Analysis of trends in data
- Reporting and data manipulation techniques
- Data visualization expertise
- Development of Tableau dashboards
- SQL database proficiency
- Programming in Python language
- Usage of NumPy library for data science tasks
- Skills in Jupyter Notebook environment
- Excel capabilities at an advanced level
- Operating systems experience: Windows, Android, iOS
- Management of test cases using JIRA and Zephyr
- Database tools experience: MariaDB, DBeaver, SQL Developer
- API testing using Postman tool
- Tools for collaboration: Microsoft Office Suite, Zoom, Teams, Slack
Certification
- University Of South Florida - CTPE Data Analytics
- Certification in Software QA Engineering - TestPro
Full Immersion Software Quality Assurance Internship
Timeline
Fellow
USF
10.2025 - 06.2026
QA Analyst Intern
Testpro
05.2022 - 12.2022
Credit Risk Analyst Officer
Standard Chartered Bank
04.2008 - 05.2009
Bachelor of Commerce - Commerce And Economics
SDNB Vaishnav College For Women