Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
Maintained a relationship with Medicaid and DHR for accuracy of billing trips for transportation
Identified, researched, and resolved billing variances to maintain system accuracy
Wheelchair Lift Maintenance
Resource Management Resources, Inc. (RMS, INC)
03.2015 - 08.2023
Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
Inspected vehicle regularly to identify and handle upkeep needs (keeeping the lift greased and components working at all times)
Compliance with DOT and state inspection requirements
Parts Manager
Hays LTI
01.2002 - 04.2014
Rearranged parts department to better serve changing trends and keep workspaces organized.
Ordered parts for customers, repair shops, and service departments for use in [Type] equipment.
Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
Ordered parts for customers.
Aircraft Parts Warehouse Shipping and Receiving
Ayres Corporation
01.2010 - 10.2012
Moved shipment materials to and from designated areas using lift and hand trucks.
Handled day-to-day shipping and receiving
Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Orchestrated routing by producing accurate shipping documentation and package labels.
Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
Received incoming shipments, compared contents against associated records and transmitted to proper department.
Inspected merchandise and sent damaged pieces for repair before shipment.
Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
Collaborated with internal departments to verify customer satisfaction and order accuracy.
Verified transactions, product orders and shipping dates and entered information into databases and reports.
Maintained accurate computer records of materials weights, bill amounts, and identified variances.