San Htun Oo
Elmhurst
Summary
Experienced in customer service and fluent in English, Burmese, and with a working knowledge of Japanese. Committed to delivering exceptional service to both existing and prospective customers. Thrives in fast-paced environments. Expertise lies in addressing various customer needs, including handling incoming calls, resolving issues, answering product inquiries, and efficiently processing orders.
Overview
2026
2026
years of professional experience
Work History
Volunteer Café Assistant
South Seattle College
- Maintained cleanliness and restocked supplies, ensuring smooth operations during peak hours.
- Engaged with a diverse international student body, accommodating cultural preferences (e.g., tea selections, dietary needs).
Freelance Tutor
Self-Employed
02.2025 - 03.2025
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Front Desk Assistant
South Seattle College
09.2023 - 12.2024
- Assisted with scheduling appointments for customers according to their needs
- Greeted and welcomed guests in a friendly and professional manner, providing prompt service
- Provided excellent customer service to all visitors by answering questions and resolving issues promptly
- Operated multi-line telephone system to answer incoming calls, transfer callers to appropriate personnel, or take messages as needed
Part-time Tutor
Yangon Technological University
01.2022 - 03.2024
- Assisted juniors with completing their tasks such as homework and projects at the school's tutoring centers
- Assessed student's strengths and weaknesses to create individualized lesson plans
Education
Associate of Science - Computer Engineering, Computer Science
Seattle Central College
Seattle, WA12.2024
Skills
- Adaptability
- Customer service
- Patience and empathy
- Problem-solving skills
- Collaboration and teamwork
- Growth mindset
Languages
English
Native or Bilingual
Burmese
Native or Bilingual
Japanese
Limited Working
Timeline
Freelance Tutor
Self-Employed
02.2025 - 03.2025
Front Desk Assistant
South Seattle College
09.2023 - 12.2024
Part-time Tutor
Yangon Technological University
01.2022 - 03.2024
Volunteer Café Assistant
South Seattle College
Associate of Science - Computer Engineering, Computer Science
Seattle Central College
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