Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Sania Clarke

Queens,NY

Summary

Proven to enhance intern productivity at American Express, I excel in project coordination and customer service, demonstrating adaptability and a positive attitude. Leveraged communication skills to boost team efficiency and customer satisfaction, achieving significant improvements without relying on numerical specifics. Skilled in cash handling and problem-solving, I thrive in dynamic environments, ensuring both team and customer needs are met with excellence.

Overview

4
4
years of professional experience

Work History

Intern

American Express
Manhattan, USA
03.2021 - Current
  • Enhanced intern productivity by assisting with project coordination and providing ongoing support
  • Streamlined office processes for improved efficiency and time management through regular organization and filing
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments

Sales Associate

Burlington
Queens, NY
11.2024 - 01.2025
  • Assisted customers with product selection, sizing, and styling.
  • Greeted customers and provided exceptional customer service.
  • Organized promotional displays or arranged merchandise on counters or tables to promote sales.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Followed company security procedures for handling large sums of money.

Barista

Baya Bar
Brooklyn, NY
12.2023 - 08.2024
  • Followed safety procedures while operating machinery, such as blenders and coffee machines.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Created promotional displays for advertising special events or promotions at the cafe.
  • Operated cash registers to process customer payments.
  • Provided excellent customer service by responding to inquiries quickly and professionally.

Activity Leader

Epic Dance
Jamaica, USA
07.2022 - 08.2023
  • Enhanced team communication by implementing regular team check-ins
  • Developed a more efficient activity schedule
  • Increased parent satisfaction by maintaining open communication channels and providing regular updates on children's progress
  • Collaborated with fellow staff members to create innovative and engaging activities for all age groups
  • Cultivated a positive environment by enforcing safety rules and guidelines during every activity session

Sales Associate

Ideal Uniform Store
Brooklyn, USA
06.2021 - 10.2021
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges

Education

High School -

Cristo Rey Brooklyn High School
Brooklyn
05.2024

Some College (No Degree) - Health Sciences

Clayton State University
Morrow, GA

Skills

  • Research
  • Presentations
  • Customer service
  • Cash handling
  • Merchandise restocking
  • Active listening
  • Communication skills
  • Positive attitude
  • Problem-solving skills
  • Adaptability
  • Multitasking and organization

Personal Information

Age: 18

Timeline

Sales Associate

Burlington
11.2024 - 01.2025

Barista

Baya Bar
12.2023 - 08.2024

Activity Leader

Epic Dance
07.2022 - 08.2023

Sales Associate

Ideal Uniform Store
06.2021 - 10.2021

Intern

American Express
03.2021 - Current

High School -

Cristo Rey Brooklyn High School

Some College (No Degree) - Health Sciences

Clayton State University

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Sania Clarke