Sania Martinez
Summary
Highly motivated professional with 10+ years of experience in inventory, returns processing, quality control, and customer service. Skilled in managing returns, conducting cycle audits, coordinating shipments, and ensuring accurate documentation. Recognized for strong attention to detail, adaptability, and collaborative team support.
Overview
19
19
years of professional experience
Work History
RMA Clerk
GXO
Union City GA
11.2022 - Current
- Collaborated with team members to optimize workflow and enhance overall operational efficiency.
- Inspect parts for defects, damage or discrepancies before packing into specific containers for shipment.
- Managed inventory levels through regular audits and data entry in warehouse management systems.
- Conducted quality checks on outgoing products to maintain high standards of service delivery.
- Reduced errors in data entry through rigorous attention to detail and double-checking work.
Returns Clerk / Inventory Clerk
Kuehne + Nagel
Forest Park, GA
06.2020 - 11.2022
- Processed incoming returns efficiently, ensuring compliance with company policies and procedures.
- Inspected and documented returned items to identify defects or damage.
- Conducted cycle counts and maintained accurate inventory records.
- Tracked usage and discrepancies through RF computer systems.
- Prepared and labeled inventory for shipment; oversaw shipping and receiving operations.
Senior Deli Clerk
Sprouts Farmer Market
Peachtree City, GA
03.2017 - 05.2021
- Supervised deli operations, ensuring compliance with food safety standards and quality control procedures.
- Trained and mentored new staff on product knowledge and customer service best practices.
- Developed and implemented efficient inventory management practices to minimize waste and optimize stock levels.
- Collaborated with management to design promotional displays, enhancing product visibility and driving sales.
Quality Assurance (QA) Lead
Clorox Warehouse
Fairburn, GA
06.2008 - 08.2012
- Led quality assurance initiatives to enhance product consistency and reliability.
- Developed and implemented testing protocols for new product launches, ensuring compliance with regulatory standards.
- Managed cross-functional teams to identify and resolve quality issues in manufacturing processes.
- Trained and mentored junior QA staff, fostering a culture of continuous improvement and accountability.
Cashier / Sales Associate /Stock Associate
Walmart
Atlanta GA
10.2006 - 05.2012
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Collaborated with team members to optimize workflow during peak hours.
- Set up new sales displays each week with fresh merchandise.
Education
High School Diploma -
Midwest High School
Decatur, GA05-2010
Skills
- Inventory Control & Tracking
- RMA & Processing Paperwork
- Cycle Counts & Data Audits
- Quality Assurance & Product Inspection
- Organizational Efficiency & Reporting
- Team Collaboration & Training
- WMS, SIMS, SAP, Agile, Microsoft Office
ADDITIONAL STRENGTHS
- Fast learner with strong adaptability to new systems and processes.
- Experienced with RF scanning and computerized inventory systems.
- Excellent communication, problem-solving and teamwork skills.
Timeline
RMA Clerk
GXO
11.2022 - Current
Returns Clerk / Inventory Clerk
Kuehne + Nagel
06.2020 - 11.2022
Senior Deli Clerk
Sprouts Farmer Market
03.2017 - 05.2021
Quality Assurance (QA) Lead
Clorox Warehouse
06.2008 - 08.2012
Cashier / Sales Associate /Stock Associate
Walmart
10.2006 - 05.2012
High School Diploma -
Midwest High School