Sanieal Sonar
Haines City,FL
Summary
Driven technician with a proven track record at Mercedes Benz of South Orlando, adept in troubleshooting and preventive maintenance. Excelled in enhancing customer satisfaction and team efficiency through exceptional customer service and attention to detail. Skilled in both mechanical knowledge and effective communication, consistently prioritized safety and compliance in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Technician
Mercedes Benz of South Orlando
12.2018 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.
Technician
Pep Boys Auto Parts & Service
07.2016 - 11.2018
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Manager
Papa Johns Pizza
09.2013 - 06.2016
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
Education
GED - Mechanics And Repairers
06.2015
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Power Tools and Equipment
- Written/Verbal Communication
- Troubleshooting
- Installation and Repair
- Maintenance and repairs
- Mechanical Knowledge
- Preventive Maintenance
- Documentation And Reporting
- Equipment Maintenance
- Heavy Lifting
- Routine Inspections
- Electrical repair
Timeline
Technician - Mercedes Benz of South Orlando
12.2018 - Current
Technician - Pep Boys Auto Parts & Service
07.2016 - 11.2018
Manager - Papa Johns Pizza
09.2013 - 06.2016
Orlando Technical College - Mid Florida Tech - GED, Mechanics And Repairers
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