Compassionate Worker with over 9 years of experience and well-versed in helping individuals living with disabilities. Knowledgeable about providing daily living support and building skills to individual to gain and maintain employment. As a Support Lead I am focused on maximizing team efficiency and skill with direct leadership and training strategies. Knowledgeable about safe chemical handling and cleaning techniques. Operates with clear standards for quality and performance.
Overview
12
12
years of professional experience
Work History
Youth Care and Support Lead
Intercept Youth Services-Group Home
Virginia Beach , VA
10.2016 - Current
Supervise entry level support staff, including performance evaluations, scheduling, and disciplinary issues.
Use good interpersonal communication skills to gain resident cooperation and resolve resident conflicts. Interact with all residents while maintaining appropriate relationships which do not allow self-disclosure of personal or social information to residents.
Interacts with residents to familiarize yourself with each youth's strengths and weaknesses in leisure skills, socialization, motor development, and physical condition to plan activities to meet their individualized transitional living plan.
Guide residents in personal hygiene techniques and the proper care of their condominiums. Assist residents in meal preparation steps. Guide and instruct residents in proper housekeeping and laundry procedures; review completion of weekly chores.
Exercise fair, firm and consistent use of behavioral system.
Check each condominium to ensure residents are in by curfew, working, or on an approved pass. Document all incidences in communication log and contact the Life Skills Coach or Program Supervisor. Record accurate and complete information in the resident chart pertaining to: resident behavior, critical incidents, AWOLs, restrictions, unusual sleep patterns, etc.
Human Resources Generalist
C.E Thurston
Norfolk, VA
09.2022 - Current
Maintained employee records such as contact information, attendance records, performance reviews and termination documents.
Maintained compliance with all applicable federal and state laws and regulations.
Created reports on employee attendance, turnover rates and other HR metrics.
Developed and maintained employee records, ensuring accuracy and confidentiality.
Entered data into accounting system to maintain accurate financial records.
Researched and responded to inquiries from vendors regarding invoice status or payment issues.
Ensured proper authorization for all transactions made by the organization.
Quality Control Inspector
Didlake
Virginia Beach, VA
07.2021 - 12.2021
Conducted safety audits and inspections of assigned buildings and ensured all janitorial staff were in compliance with applicable regulations.
Monitored job sites for unsafe conditions and took appropriate corrective actions when necessary.
Verified accuracy of product labels, including expiration dates and lot numbers.
Inspected products for defects and conformance to customer specifications using precision measuring instruments.
Ensured compliance with safety regulations by monitoring workers during the cleaning process.
Identified areas for improvement in existing processes, procedures, and equipment.
Generated reports summarizing inspection results, defect trends, and other statistical data.
Human Resources Assistant
Didlake
Norfolk, VA
03.2017 - 07.2021
Assisted in recruiting and hiring processes by conducting phone screens, scheduling interviews, and completing reference checks.
Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence.
Updated employee database with changes in job title, salary information or contact details.
Created, organized and maintained employee personnel files to keep sensitive data secure.
Assisted with planning, organizing and coordinating company events.
Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
Corrections Work Crew Inspector
Georgia Department of Correction
Dekalb County , GA
03.2012 - 06.2016
Conducted detailed inspections of equipment and machinery to ensure they were in compliance with safety regulations.
Identified any potential hazards or areas that needed improvement through visual inspection and testing.
Analyzed data collected during inspections to ensure accuracy and consistency.
Assisted in training new inspectors on safety protocols and standards.
Provided technical support for the development and implementation of quality control systems and procedures.
Ensured compliance with departmental policies, regulations and procedures.
Reviewed incident reports and other documentation submitted by subordinates.
Enforced prison rules and regulations while maintaining a safe environment for inmates that were apart of the work release team.
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