Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Saniya Ansari

JERSEY CITY

Summary

Professional with experience in leadership and operations management. Demonstrates strong focus on team collaboration and achieving results. Possesses skills in conflict resolution, time management, and effective communication. Adaptable and reliable, meeting changing needs and ensuring smooth workflow. Prepared to drive team performance and operational excellence.

Overview

9
9
years of professional experience

Work History

Shift Leader

Paris Baguette
06.2024 - Current
  • Supervised daily operations, ensuring team adherence to safety protocols and company policies.
  • Trained and mentored team members, enhancing performance and fostering a collaborative work environment.
  • Streamlined workflow processes, improving efficiency and reducing turnaround times for service delivery.
  • Resolved customer complaints effectively, maintaining high satisfaction levels through proactive communication.

Concierge

Planned Companies
01.2024 - 06.2024
  • Provided exceptional guest service by promptly addressing inquiries and resolving issues.
  • Coordinated transportation arrangements, ensuring timely pickups and drop-offs for guests.
  • Managed concierge desk operations, maintaining organized logs of services and requests.
  • Contributed to a positive work environment by maintaining a professional demeanor at all times.

Shift Supervisor

Starbucks
10.2021 - 12.2023
  • Demonstrated a strong work ethic, resulting in being promoted to shift supervisor after 6 months
  • Performed cashier duties in a high-volume retail environment, processing up to 700 transactions per shift

Merchandise Salesperson

MADD MERCH at Lollapalooza
08.2023 - 08.2023
  • Developed a system for organizing merchandise that improved product visibility and accessibility
  • Managed sales of merchandise for 2000+ festival attendees during four 12-hour shifts

Cashier & Barista

GFG Cafe & Cuisine
03.2021 - 09.2021
  • Trained new staff members on proper coffee preparation and customer service techniques
  • Operated the cash register accurately and efficiently, resulting in fewer mistakes and customer complaints

Front of House

Tacoria
09.2020 - 02.2021
  • Managed the daily operations of the front desk, ensuring efficient service delivery and compliance with organizational standards

Play Area Operator

HudsonPLAY
01.2020 - 12.2020
  • Organized parties and youth summer camp for children (ages 0-12), including special needs

Retailer

County Prep High School Store
09.2016 - 03.2020
  • Selected apparel to be displayed and sold to students at County Prep High School

Education

Bachelor of Science - Advertising and marketing communications

Fashion Institute of Technology
05.2025

Skills

  • Ability to Work Under Pressure
  • Teamwork
  • Customer Service
  • Effective Team Leader
  • Positive attitude
  • Cash handling
  • Flexible schedule

LANGUAGES

English
Urdu
Hindi

Timeline

Shift Leader

Paris Baguette
06.2024 - Current

Concierge

Planned Companies
01.2024 - 06.2024

Merchandise Salesperson

MADD MERCH at Lollapalooza
08.2023 - 08.2023

Shift Supervisor

Starbucks
10.2021 - 12.2023

Cashier & Barista

GFG Cafe & Cuisine
03.2021 - 09.2021

Front of House

Tacoria
09.2020 - 02.2021

Play Area Operator

HudsonPLAY
01.2020 - 12.2020

Retailer

County Prep High School Store
09.2016 - 03.2020

Bachelor of Science - Advertising and marketing communications

Fashion Institute of Technology

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