Saniya Reza
Edison,NJ
Summary
Strategic and result-driven Analyst with 6+ years of experience as a Business Analyst & Quality Analyst. Extensive experience in client relations, client satisfaction, and data analysis in the Insurance and IT domain. Expertise in requirement analysis, functional studies, quality review, and managing agile methodology. Experience working with the Quality Assurance team in preparing test cases, defect tracking, User Acceptance Testing (UAT), and documentation of test cases. Familiar with the SDLC process of Agile software development and Life Insurance. Excellent multitasking skills effective time management skills, and good analytical, problem-solving, communication, and interpersonal skills with the ability to interact with individuals at all levels.
Business professional with comprehensive background in analyzing complex data to drive strategic initiatives. Known for enhancing operational efficiency and supporting decision-making processes through detailed analysis. Highly collaborative team member focused on achieving results and adapting to dynamic business needs. Proficient in data modeling and process improvement.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Business Analyst
Verisk Analytics India Pvt Ltd (Fast Technology)
10.2023 - Current
- Practiced in clarifying business requirements, experience working as a Business Analyst with knowledge of SDLC, Requirement documentation, Quality Assurance, and Project Coordination.
- Ability to automate sprint stories into test cases by using Automated creation tool and optimize workflows for a lean, agile, and high performing Life/Annuity insurance operation.
- Efficiently worked on E-app, Agent, and customer portal, Also worked on Rest and SOAP API for business process workflow.
- Well versed with the New Business, Case Management, Policy Management, Agent Management and Commission Management.
- Excellent communicator with business partners to extract requirements for documenting business functionality for testing.
- Managing Agile Scrum processes, sprint planning, backlog grooming, daily scrum, sprint review, and sprint retrospective.
- Analyzing production tickets, providing detailed recreation steps, and validating fixes in local and on-deck environments.
- Collaborating with the development team to conduct code reviews, perform impact analysis, and recommend unit testing scenarios for user stories to prevent bugs before development in the QA environment.
- Following up with stakeholder/onshore BAs to address requirement gaps and understand user stories.
- Worked on manual and automation test suites.
- Performed Functional, Regression (End-to-End), Integration, and Performance (UAT) testing to support end-user testing.
- Documented, developed, and tested product requirements of Life and Annuity Products for various clients.
- Worked on JIRA to help the Quality Assurance team in defect tracking.
- Design, develop, and execute test cases which include both functionality and regression testing scenarios.
Business Reporting Analyst
CA Technologies India Pvt Ltd (Quess Corp)
12.2015 - 11.2017
- Understanding Business Requirements Specification.
- Plan decision-making, improve efficiency, enhance customer experience, and manage risk by interpreting complex data.
- Analyzing data from various stages of development, teams in maintaining the quality.
- Collaborated with developer and business teams to identify and resolve issues, ensuring data accuracy and mapping of functionality.
- Presenting demo to client on the End-to-end connectivity of integrated Application.
- Identifies how data can be used to answer questions and solve problems.
- Involved in Agile meetings like sprint planning sprint release, retrospective, etc.
- Creating and updating daily, weekly, and monthly reports for global stakeholders.
- Hands-on experience on various reports from SAP, and BI servers for Publishing.
- Summarizing large data sets using VLOOKUP and pivots for creating Excel.
- Provide reporting and analytical information support to the management team in the form of PPTs, Excel Sheets, and Word.
Data Specialist
Amazon India Pvt Ltd. (Lumesse Consultancy)
11.2014 - 04.2015
- Validate data by comparing appropriate samples of internal data sets and external data sources.
- Communicate with clients on missing data variables or missing documents.
- Provide various reporting and statistics to the company.
- Provide recommendations and suggestions on the data.
- Deliver insights regarding the reasons that impact the success of businesses.
Senior Analyst
Oracle India Pvt Ltd.
05.2010 - 02.2013
- Responsible for gathering and analyzing customer data to improve business strategies.
- Analyzing, manipulating, and interpreting customer data to provide insights that help businesses make data-driven decisions.
- Updating the Metrics tracker and having the weekly call with the client to discuss about the process status and challenges.
- Possess the Ability to achieve productivity and plan as per the SLA requirements.
- Experience working with CRM systems.
- Suggest process improvements that would help in reducing the turnaround times for customer service activities.
- Ability to communicate insights to stakeholders.
- Interaction with both Upstream and downstream processes/LOBs. in terms of the process flow of business.
- Details-oriented and ability to manage multiple projects.
- Experience in customer data management.
- Collect, maintain, and analyze business data in our database.
Education
B.com Honors -
Krupanidhi College, Bangalore University
CBSE - undefined
Guru Gobind Singh Public School
Skills
- Critical thinking, problem-solving, and decision-making Requirement Gathering Business process mapping User Acceptance Testing JIRA Data Analysis and Visualization Communication and presentation skills Adaptability and continuous learning Reporting Data cleansing Data Mining MS Excel MS Word MS PowerPoint
- Data analysis
- Requirements gathering
- Team collaboration
- Microsoft Office Suite
- Project management
- User acceptance testing
- Business process improvement
- Workflow Analysis
- Business process mapping
- Risk assessment
- Software development life cycle
- Business planning
- Test case scenarios
- Process optimization
- Business process modeling
- Problem-solving
- Decision-making
- Analytical thinking
- Agile methodologies
- Business acumen
- Business solutions development
- Business case validation
- Reporting and documentation
- Business analysis
- Requirements analysis
- Process improvement
- Business requirements
Certification
- Business Analysis Fundamentals-ECBA, CCBA, CBAP Endorsed.
- Agile Business Analyst in Scrum -IIBA Endorsed.
- Life Insurance & Annuity Ultimate Buyers Guide.
- IQBBA Certified Foundation Level Business Analyst.
Awards
Yureka Ideas approved and Implementation and improvements for process and Reporting., Accredited with Best Employee award for my innovation and contribution towards the process.
Timeline
Business Analyst
Verisk Analytics India Pvt Ltd (Fast Technology)
10.2023 - Current
Business Reporting Analyst
CA Technologies India Pvt Ltd (Quess Corp)
12.2015 - 11.2017
Data Specialist
Amazon India Pvt Ltd. (Lumesse Consultancy)
11.2014 - 04.2015
Senior Analyst
Oracle India Pvt Ltd.
05.2010 - 02.2013
CBSE - undefined
Guru Gobind Singh Public School
B.com Honors -
Krupanidhi College, Bangalore University