Saniya Roberts
Upper Marlboro,MD
Summary
Driven by ambition and a commitment to leverage academic knowledge along with a strong work ethic to contribute effectively to organizational success. Eager to embrace new challenges and opportunities for growth, a proactive approach guarantees the delivery of high-quality results. Passionate about continuous learning and professional development, the goal is to become an invaluable asset within a dynamic team environment.
Overview
5
5
years of professional experience
Work History
Grocery Store Associate
Amazon Fresh
Chevy Chase, MD
05.2025 - 02.2026
- Assisted customers in locating products, enhancing overall shopping experience.
- Maintained stock levels through regular inventory checks and replenishment initiatives.
- Collaborated with team members to optimize product displays and promote sales campaigns.
- Worked flexible hours across night, weekend, and holiday shifts.
Cashier
Restaurant Depot
Capitol Heights, MD
03.2024 - 05.2025
- Built relationships with customers to encourage repeat business.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained cleanliness and organization within checkout areas to enhance customer experience.
- Restocked and organized merchandise in front lanes.
CUSTOMER SERVICE ASSOCIATE
CVS Health
Upper Marlboro, MD
10.2022 - 03.2024
- Processed transactions accurately using POS systems, ensuring efficient check-out procedures.
- Addressed customer inquiries and complaints promptly to enhance customer satisfaction.
- Maintained a clean and organized store environment, enhancing customer shopping experience.
TEAM MEMBER
Six Flags, Inc.
Bowie, MD
04.2023 - 11.2023
- Operated and monitored ride systems to ensure guest safety and compliance with operational standards.
- Conducted pre-ride inspections to identify maintenance needs and enhance ride reliability.
- Implemented teamwork strategies to maintain an orderly and secure ride area, enhancing the overall guest experience.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
CREW MEMBER
McDonald's
Bowie, MD
08.2021 - 10.2022
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated point-of-sale systems efficiently, processing transactions accurately and promptly.
- Resolved customer complaints effectively, enhancing overall dining experience and fostering loyalty.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
HIGH SCHOOL DIPLOMA -
Largo High School
05.2023
Skills
- Cash register experience
- Food preparation and service
- Customer/guest services
- Stocking and organization
- Organizational growth
- Cleaning and sanitation
- Workplace safety
- Warehouse safety
- Order picking
- Safety monitoring
- Emergency evacuation procedures
- Ride operations
Timeline
Grocery Store Associate
Amazon Fresh
05.2025 - 02.2026
Cashier
Restaurant Depot
03.2024 - 05.2025
TEAM MEMBER
Six Flags, Inc.
04.2023 - 11.2023
CUSTOMER SERVICE ASSOCIATE
CVS Health
10.2022 - 03.2024
CREW MEMBER
McDonald's
08.2021 - 10.2022
HIGH SCHOOL DIPLOMA -
Largo High School